MFA, Operation, Intern

We are seeking a self-motivated Intern to join our team to ensure our day-to-day operations running smoothly and efficiently

Position Responsibilities:

• Understand the existing business processes and participate actively in the post system implementation.
• Support for new business initiatives, operational activities, advisor inquiries, and post-sales assistance related to the submission of insurance and investment policies.
• Maintain and regularly update workflow processes and standard operating procedures.
• Manage and regularly report on data concerning new business submissions.
• Participate in the review and digitalization of processes to help companies streamline operations, eliminate inefficiencies, and promote a culture of continuous improvement.

Required Qualifications:

• Currently pursuing a Degree in Business, Operations, or a related field
• Strong interest in operations, process improvement, and financial services
• Good analytical, communication, and interpersonal skills
• Able to commit from May 2026 to Aug 2026
• Proactive, eager to learn, and able to work independently as well as in a team
• Detail‑oriented with good organisational skills
• Proficient in Microsoft Office (Excel, Word, PowerPoint)

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].