The Manager of Regional Internal Controls will ensure compliance, drive process improvements, manage risks, and enhance governance across Mastercard's operational frameworks.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Regional Internal Controls
Overview: Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role: Regional Internal Controls Lead
The Regional Internal Controls Lead role is to ensure compliance to MasterCard Policies and Procedures, as well as lead process improvements and risk mitigation efforts using Operational Risk Management ("ORM") methodology.
• Expand first-line risk management accountability and maintain effective risk and control environment• Improve governance and the control environment over key processes and policies requirements through trainings, monitoring and reporting.• Collaborate and share learnings from global/regional audits with country teams/business to raise attentiveness and reduce repeat issues.• Partner with the regional/global stakeholders to identify process(es) risks and facilitate a review of the design of the process(es)and drive recommendations for improvement. • Partner with the 3rd line of defense(Internal Audit) for the following:• Engage internal audit and vet preliminary issues with audit to ensure that final report is factual and accurate.• Drive follow up meetings on a monthly basis and co-ordinate with issue owners and Internal Audit to ensure timely remediation/ extension and reporting of key KPI's around audit issues • Roll-out an internal control assertion questionnaire• Ensure internal control self-assertion questionnaire meets the requirements of the RICL's and Country/Region teams • Develop appropriate assurances that validate internal control self-assessment responses (timely completion, checklist completeness, etc.)• Ensure issues are logged via OpenPages• Support issue owners with remediation, as needed• Log and memorialize assessment results• Support the global RICL team in standardized review of processes, risks and controls.• Coordinate policy/procedure training based on trends, observations and overall need• Assist in the coaching/training of colleagues, where appropriate
About You:• Strong understanding of internal controls and regional experience• Big 4 experience is preferred• Professional accounting certification is preferred• Exposure to EEMEA countries and proficiency in respective languages is preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Regional Internal Controls
Overview: Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Role: Regional Internal Controls Lead
The Regional Internal Controls Lead role is to ensure compliance to MasterCard Policies and Procedures, as well as lead process improvements and risk mitigation efforts using Operational Risk Management ("ORM") methodology.
• Expand first-line risk management accountability and maintain effective risk and control environment• Improve governance and the control environment over key processes and policies requirements through trainings, monitoring and reporting.• Collaborate and share learnings from global/regional audits with country teams/business to raise attentiveness and reduce repeat issues.• Partner with the regional/global stakeholders to identify process(es) risks and facilitate a review of the design of the process(es)and drive recommendations for improvement. • Partner with the 3rd line of defense(Internal Audit) for the following:• Engage internal audit and vet preliminary issues with audit to ensure that final report is factual and accurate.• Drive follow up meetings on a monthly basis and co-ordinate with issue owners and Internal Audit to ensure timely remediation/ extension and reporting of key KPI's around audit issues • Roll-out an internal control assertion questionnaire• Ensure internal control self-assertion questionnaire meets the requirements of the RICL's and Country/Region teams • Develop appropriate assurances that validate internal control self-assessment responses (timely completion, checklist completeness, etc.)• Ensure issues are logged via OpenPages• Support issue owners with remediation, as needed• Log and memorialize assessment results• Support the global RICL team in standardized review of processes, risks and controls.• Coordinate policy/procedure training based on trends, observations and overall need• Assist in the coaching/training of colleagues, where appropriate
About You:• Strong understanding of internal controls and regional experience• Big 4 experience is preferred• Professional accounting certification is preferred• Exposure to EEMEA countries and proficiency in respective languages is preferred
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Top Skills
Operational Risk Management
Mastercard Singapore, Singapore, SGP Office
3 Fraser Street DUO Tower Level 17, Singapore, Singapore, 189352
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