Manager, Order Fulfilment

Posted 2 Days Ago
Be an Early Applicant
Singapore
Senior level
Gaming • Hardware
The Role
The Manager of Order Fulfilment leads eCommerce operations focusing on order management, supply chain, inventory planning, and customer service. Responsibilities include overseeing order processing in SAP, managing inventory and returns, addressing queries, and reporting on performance metrics.
Summary Generated by Built In

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

  • Lead end-to-end eCommerce operations, including order management, supply chain, inventory planning, and customer service
  • Drive operational project initiatives to enhance eCommerce processes, addressing both standard and unique solution requirements
  • Oversee complete order processing in SAP, covering tasks like order entry, administration, and shipping
  • Monitor and ensure all orders are processed in line with fulfillment SOPs
  • Manage inventory allocation and implement replenishment processes to maintain optimal stock levels of high-demand items
  • Address order-related queries through ticketing systems
  • Perform SAP inventory reconciliation with warehouse data
  • Oversee returned merchandise in warehouses and coordinate with service providers for optimal resource usage
  • Collaborate with relevant departments to manage excess and obsolete inventory, minimizing business risk
  • Maintain and manage data for regular performance metric reporting to management

Pre-Requisites :

  • Bachelor’s degree in Business Studies, Supply Chain/Logistics Management, or a related field, with a minimum of 10 years of relevant experience in the consumer electronics industry
  • Skilled at working in fast-paced environments
  • Proficient in MS Office, particularly Excel, Word, and PowerPoint
  • SAP ECC knowledge is a plus
  • Strong analytical abilities, attention to detail, and effective communication skills
  • Independent problem-solver and collaborative team player with a strong sense of responsibility
  • Excellent organizational and planning abilities
  • Proven people management skills, with the ability to lead and motivate direct reports and effectively collaborate within a matrix organization

Are you game?

Top Skills

SAP
The Company
1,383 Employees
On-site Workplace
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers.

The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities.

With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services.

Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher).

In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia.

Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

Similar Jobs

Formlabs Logo Formlabs

Manufacturing & Quality Manager (Shenzhen)

3D Printing • Hardware • Other • Software • Design
Easy Apply
Remote
9 Locations
750 Employees

WISE Logo WISE

Payment Operations Senior Team Lead - Regional Service Delivery

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Singapore, SGP
6000 Employees

WISE Logo WISE

Card Compliance & Monitoring Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Singapore, SGP
6000 Employees

WISE Logo WISE

CRM Senior Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
Singapore, SGP
6000 Employees

Similar Companies Hiring

Formlabs Thumbnail
Software • Other • Hardware • Design • 3D Printing
Somerville, MA
750 Employees
Motorola Solutions Thumbnail
Software • Security • Information Technology • Hardware • Cybersecurity • Big Data Analytics • Artificial Intelligence
Chicago, IL
21000 Employees
Doodle Labs Thumbnail
Wearables • Robotics • Internet of Things • Hardware • Automation • App development • Aerospace
Los Angeles, CA
50 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account