Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
Position Purpose:
The Manager - Human Resources is responsible for the daily oversight and management of the Human Resources team at the center level.
Job Requirements:
Provides management support to the Human Resources function in people metrics, reporting, and advanced and predictive analytics.
Communicates findings to senior management via formal presentations, standard management reporting artifacts on a periodic/quarterly/annual basis.
Prepare one – off and recurring reports using employee data in Workday and other data repositories
Identify and propose additional opportunities for HR/decision–support analytics.
Provide strategic directions on the development of appropriate HR policies across the Organization.
Assess current and future policy requirements to support strategic aims in conjunction with the Organization’s senior management.
Provide strategic oversight and direction to the Company’s compensation and benefits policy and practices.
Maintains knowledge of HR policies, programs, laws, and issues. Understands the differences between domestic and international policies and programs and coordinates the integration of all such programs.
Attributes and Attitude:
HR expertise
Decision-making ability
Dynamic and dependable
Ability to work under high pressure
Significant development and delivery experience
Quick thinker and an effective manager
Excellent interpersonal and communication skills
Qualifications:
Bachelor's degree in a related field from a four-year college or university, or equivalent combination of education and experience
5-8 years of progressively responsible Human Resources management roles, preferably in a service industry
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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