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Cardinal Health

Manager, Customer Order Mgmt

Posted 3 Days Ago
Be an Early Applicant
In-Office
7 Locations
Senior level
In-Office
7 Locations
Senior level
Manage customer order management operations, supervise staff, handle problem resolutions, and develop policies to achieve departmental goals.
The summary above was generated by AI

What Customer Order Management contributes to Cardinal Health
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Order Management is responsible for expediting orders by acting as a liaison in problem solving, research and problem/dispute resolution.
Qualifications

  • 8-12 years of experience, preferred
  • Bachelor’s degree in related field, or equivalent work experience, preferred

What is expected of you and others at this level

  • Manages department operations and supervises professional employees, front line supervisors and/or business support staff
  • Participates in the development of policies and procedures to achieve specific goals
  • Ensures employees operate within guidelines
  • Decisions have a short term impact on work processes, outcomes and customers
  • Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
  • Interactions normally involve resolution of issues related to operations and/or projects
  • Gains consensus from various parties involved

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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