Job Title: Luxury Travel Manager
(Remote Opportunity - to cover PST or GMT -10)
Company Overview: FlyFlat is a premium travel company dedicated to helping founders, investors, and executives access international business and first-class flights at unbeatable rates—often 30–80% lower than retail. We offer proprietary booking solutions combined with a 24/7 white-glove concierge service, streamlining luxury travel planning for busy professionals.
We’ve scaled from 12 to 78 team members in just over a year, achieved 5x year-over-year revenue growth, and recently closed an oversubscribed round led by Bessemer Venture Partners. Our mission is to save clients time and money at every step of their journey—from booking to landing back hom
We’ve grown from a team of 12 to 78 in just over a year, 5x’ed our revenue year-over-year, and just raised an oversubscribed round with Bessemer Venture Partners leading.
Our mission is to save our customers time and money every step of the way from booking to coming home
Introduction: As a Luxury Travel Manager, you’ll become a trusted partner and travel advisor for FlyFlat’s high-value clientele. You will own the end-to-end travel experience, from consultative selling to trip execution, ensuring a seamless and elevated journey for each client. This is a high-impact, client-facing role ideal for driven, service-minded professionals with a passion for premium travel and sales.
This is not your average travel advisor position—you’ll serve as the go-to person for Fortune 500 executives, VC partners, and discerning travelers, backed by a 24-hour internal support team. The role requires flexibility, an ownership mindset, and a commitment to building lasting relationships across time zones.
Responsibilities:
Client Relationship Management
- Manage the full lifecycle of client engagement: outreach, flight strategy, consultative sales, and closing.
- Serve as the primary point of contact for your clients—crafting itineraries, guiding booking decisions, and resolving issues.
- Maintain and grow client relationships by re-engaging past clients and following up on new leads.
- Be the emergency contact for clients when needed, especially for time-sensitive travel matters.
Sales and Strategy Execution
- Use your knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options.
- Collaborate with internal concierge and operations teams to deliver seamless service.
- Proactively apply judgment, empathy, and problem-solving to complex or urgent situations.
- Improve communication and conversion strategies to drive consistent growth in you book of business
Qualifications
- Have 3+ years of experience in luxury service or selling high-ticket items
- Strong knowledge of premium travel, airlines, loyalty programs, and global destinations.
- Outstanding communication skills—warm, clear, persuasive across email, text, and voice.
- Ownership mindset: proactive, solution-oriented, and results-driven.
- High integrity and discretion—you’ll manage sensitive and high-value transactions.
Preferred
- Experience with GDS systems (Sabre or Amadeus)
- A solo advisor who owns a boutique agency but is willing to step into an employee role
- Existing book of business or agency partnerships (with bonus earning structures available).
- Strong partnerships with air consolidators and luxury hotel brands.
- Background in HNW service, concierge teams, or early-stage startups.
Conclusion: Joining FlyFlat as a Luxury Travel Manager gives you the chance to be at the forefront of luxury travel innovation. With a supportive team, elite clientele, and uncapped earnings potential, this role is perfect for someone ready to take full ownership of their client relationships and deliver exceptional experiences at scale.
If you’re driven, client-obsessed, and ready to help shape the future of premium travel, we’d love to hear from you.
Compensation and Employment Details:
- Experience with GDS systems (Sabre or Amadeus)
- Work Environment: Remote-First, PST (GMT-7) or GMT-10 time zone coverage
- Base Salary: $50,000–$60,000 (depending on experience)
- Total Compensation Goal: $100,00 - $150,000 based on new/existing business growth & client retention.
- Commissions: Uncapped earnings after earning back draw against base salary.
- Additional bonuses tied to client retention, referral generation, and margin optimization
We are excited about the possibility of you joining us in this venture and look forward to seeing the profound impact you will have on our organization.
