Who are we?
Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Senior field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts.
Responsibilities
Technical Consulting and Sales Support
Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
Understands and explains customer applications and business challenges
Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions
Analyzes situations and data on problems of complex scope independently
Provides full support for assigned customers, including global deployments
Solution Design and Deliverables
Provides technical solution design expertise to all assigned Sales account executives
Exercises judgment to solve customer problems that are outside of standard procedures effectively
Assists in complex RFI/P/Q preparation as requested by Sales Representatives
Independently delivers all deliverables for the customer
Customer Service
Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing
Assists in pre-sales efforts for all company products and services
Provides above average technical support in sales presentations, customer meetings, and trade shows
Able to problem solve a variety issues and execute solutions
Business and Market Expertise
Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services
Possesses above average industry knowledge and familiarity with the competitive landscape
Collaboration / Communication
Develops new business opportunities and grows existing customer relationships
Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
Influences the cultivation of a positive culture on the team
Demonstrates excellent presentation skills
Team Leadership
Supports initiatives and team projects to better the organization
Qualifications
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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