About this role
As we continue to grow and expand our portfolio, it’s an exciting time to join our Product Management Team!
Our product managers are responsible for discovering the needs of both our current and future users. Working in close collaboration with designers, researchers, engineers, product marketers, and data analysts, they conduct market research, run split tests, and more to ensure that we deliver value to millions of users around the world.
Product managers at ExpressVPN are fully empowered to lead cross-functional teams, taking ownership and delivering impact to critical user and business metrics such as engagement, retention, and user satisfaction. As a Senior Product Manager, you will work alongside talented software engineers to define the strategies and roadmaps for our Data Team.
Role Responsibilities
- Own and drive the strategy and roadmap for our Data Team
- Spearhead the discovery of new and innovative ways to monetize our technology
- Define KPIs to ensure visibility and accountability on service quality, efficiency, and customer satisfaction
- Work closely with our research and data teams to gain a deeper understanding of our customers and the competitive landscape
- Facilitate and foster cross-team collaboration across business stakeholders, design, and engineering teams
- Align objectives, remove blockers, and increase our velocity to impact for our customers
- Communicate complex ideas in a clear and concise manner to various audiences—from executives to engineers—with an innate ability to reduce complex ideas down to a simple narrative
Role Requirements
- 5+ years of experience in product management, with a proven track record of delivering high-impact products
- Comfortable discussing technical details and communicating with developers on technical topics
- High standards:your own contributions, for the people you work with, and for the products you work on
- Customer-centric: You think about the "why" before the "what." You are passionate about building positive user experiences, and unwilling to allow product challenges to impact users negatively.
- Strong analytical and problem-solving skills, using data and experimentation to align teams and drive strategic decisions
- Excellent communication and collaboration skills, with a keen ability to work effectively in cross-functional teams
- Experienced and skilled with agile development methodologies.
- Prior experience working in the Data domain
Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.
Before you apply
- At the moment, we do not sponsor visas in the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore and the UK, we can only sponsor visas for mid-career or above.
- Please upload your resume as a PDF and do not include any salary or compensation information in it.
ExpressVPN is one of the world’s leading providers of online privacy and security services for consumers. Started in 2009, we’ve grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.
Please note that all offers are subject to reference checks from one or more of your former managers/colleagues. For your current manager, we understand that every company has distinct HR practices, and will only speak with them at a mutually agreed-upon time that works for you.
What We Do
The leading VPN company. Building a safer, better digital world.
