Lead Product Designer, Consumer Experience

Company Description

Life at Grab

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the team

The Consumer Experience team defines the core platform which enables the overall consumer app used by Grab customers. We manage the core experience along with loyalty, retention, growth and identity of the customers while working closely with teams that need to build anything customer facing.

Get to Know the Role

As a Lead Product Designer on the Deliveries - Food/Mart team, you will own Product Design outcomes and practise for several problem space teams - owning quality & excellence across these teams. You will work in a highly collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. You will report to Senior Designer Manager and work onsite with hybrid working setup at the Grab Singapore office.

The Critical Tasks You Will Perform

• Drive Product Design outcomes and strategic initiatives across teams.
• Ensure we build valuable, usable, feasible, and viable solutions, trade-offs and safeguarding goals.
• Defend design decisions to senior stakeholders.
• Facilitate alignment and efficiencies across domains, functions, and teams.
• Drive problem exploration, solution discovery, and delivery, in complex situations.
• Assist designers in adjacent teams to deliver better work.
• Develop problem-framing approaches, affecting across teams.
• Design simple solutions to complex problems, knitting together multiple 'products' in an experience.
• Produce visual design that enhances user experiences.
• Use various prototyping tools and methods for creating interactive and realistic prototypes.

Qualifications

What Essential Skills You Will Need

• Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.
• 6+ years of Product Design experience.
• Experience working on cross-functional product teams.
• Excellent fundamentals in interaction and visual design craft and practice.
• Experience coaching others in interaction design, visual design or prototyping.
• Excellent knowledge of mobile and front-end web standards and development.
• Experience with Figma, Protopie, After Effects or other design tooling.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.