At Bose Corporation, we believe sound is the most powerful force on earth — and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.
Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.
Job DescriptionAbout the Role
Bose Corporation’s Global Research & Development (GR&D) organization is dedicated to pioneering the future of sound and innovation through not just excellence in research, engineering, and the products we make, but in how we work. That’s why the Office of the Chief of Staff plays a key role in driving operational excellence and organizational alignment across GR&D.
The GR&D Office of the Chief of Staff is seeking a Lead Business Process Analyst to design, optimize, and implement business processes that enable strategic execution across our global R&D functions. Reporting to the Operations Manager, this role is ideal for a systems thinker who can balance strategic vision with tactical execution, using data, collaboration, and structured analysis to deliver measurable impact.
The Lead Analyst will serve as a trusted advisor and operational partner to GR&D leadership and other key stakeholders—helping define, measure, and improve how we work to bring world-class products to market.
Key Responsibilities
Process Design & Optimization – Lead the assessment, redesign, and implementation of end-to-end business processes within GR&D and its supporting functions.
Operational Excellence – Identify bottlenecks, redundancies, and improvement opportunities across R&D operations—driving greater efficiency, transparency, and agility.
Data-Driven Decision Support – Develop metrics, dashboards, and process models that help leadership make informed, evidence-based decisions.
Change Leadership – Collaborate across global teams to implement new processes, tools, and governance models; ensure adoption through effective communication and training.
Strategic Partnership – Partner with the Operations Manager and Chief of Staff to align process improvement initiatives with GR&D’s strategic priorities and enterprise transformation goals.
Process Ownership – Run and maintain multiple processes, from simple procedures (e.g., travel approvals) to much more complex workflow operating models.
Tools & Technologies
The ideal candidate will have strong experience with tools supporting process improvement, analysis, and collaboration, such as:
Process Mapping & Modeling: Visio, Lucidchart
Automation & Workflow: Power Automate
Data Visualization & Analysis: Excel (advanced), Power BI
Project Management & Collaboration: Jira, Confluence, Smartsheet
Documentation & Knowledge Management: SharePoint, Confluence, or similar
Qualifications
Bachelor’s degree in Business, Industrial Engineering, Operations, or related field.
8–12 years of experience in business process analysis, operations, or transformation roles; experience in R&D or engineering environments a plus.
Proven record of leading complex process improvement or operational excellence initiatives.
Strong analytical, facilitation, and communication skills with the ability to work across functions and levels.
Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies.
Experience with change management principles and stakeholder engagement in matrixed organizations.
Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. Please include "Application Accommodation Request" in the subject of the email.
Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.
