The KYC Specialist verifies customer identities, conducts risk assessments, ensures regulatory compliance, and collaborates with teams to process KYC and fraud requests.
As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are looking for a KYC Specialist who will help our large support team to work with requests related to payment systems.
Responsibilities:
- KYC & Due Diligence: Verify customer identities, conduct risk assessments, and perform Enhanced Due Diligence (EDD) for high-risk cases.
- Transaction Monitoring & Fraud Detection: Analyze transactions to identify suspicious activity and take appropriate preventive actions.
- Chargeback & Dispute Handling: Investigate chargeback claims, provide supporting evidence, and mitigate future disputes.
- Regulatory Compliance: Ensure adherence to AML, CTF, and other regulatory requirements while staying updated on industry changes.
- Reporting & Documentation: Prepare reports on KYC, fraud trends, and chargeback activities while maintaining accurate customer records.
- Internal & Partner Collaboration: Work closely with internal teams, financial institutions, and partners to process KYC, fraud, and chargeback requests.
- Process Improvement: Identify opportunities to enhance verification processes, fraud detection strategies, and compliance workflows.
Requirements
- Higher education (preferably financial/economic).
- Great communication skills.
- English from A2 level.
Benefits
- Enjoy 3 paid health days per year for those unforeseen sick days or medical appointments.
- Recharge your batteries with 25 paid calendar vacation days annually to explore, relax, and rejuvenate.
- Rest easy with comprehensive medical insurance coverage for employees.
- Stay active and healthy with a monthly sports allowance of $30 net to support your fitness goals.
- Boost your energy and morale with complimentary snacks available in the office.
- Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Top Skills
Aml
Ctf
Kyc
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