The Client Solutions Senior Associate drives client relationships and engagement in Greater China and Global FX markets, ensuring satisfaction and effective onboarding. Responsibilities include collaborating with teams, conducting market research, and developing FX solutions.
Job Description
The Client Solutions Senior Associate for Greater China Client Solutioning and Global Cross Currency (FX) Solutions is a pivotal role within Kinexys Digital Payments, designed to foster and expand our client relationships in the Greater China region and across our Global FX clientele. This position is ideal for a proactive and strategic thinker who is passionate about client success, business development, and innovative FX solutions. The associate will be instrumental in driving client engagement, facilitating seamless onboarding, contributing to the development of cutting-edge FX products, and focusing on the commercialization of FX solutions.
Job Responsibilities:
Required qualifications, capabilities, and skills:
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
The Client Solutions Senior Associate for Greater China Client Solutioning and Global Cross Currency (FX) Solutions is a pivotal role within Kinexys Digital Payments, designed to foster and expand our client relationships in the Greater China region and across our Global FX clientele. This position is ideal for a proactive and strategic thinker who is passionate about client success, business development, and innovative FX solutions. The associate will be instrumental in driving client engagement, facilitating seamless onboarding, contributing to the development of cutting-edge FX products, and focusing on the commercialization of FX solutions.
Job Responsibilities:
- Develop and maintain strong, long-lasting relationships with existing clients in the Greater China region and Global FX markets.
- Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring a high level of client satisfaction.
- Identify opportunities for upselling and cross-selling our products and services to existing clients.
- Collaborate with internal teams, including sales, marketing, and product development, to deliver tailored solutions that meet client needs.
- Lead the onboarding process for strategic FX clients, ensuring a seamless and efficient transition.
- Work closely with clients to understand their specific requirements and customize onboarding solutions to meet their needs.
- Conduct comprehensive market research to identify emerging 24/7 FX use cases and industry trends.
- Collaborate with product development and product management teams to architect product roadmaps from an FX sales perspective, ensuring alignment with client needs and market demands.
- Develop and implement commercialization strategies for FX products and services, focusing on maximizing revenue and market penetration.
- Work closely with marketing and sales teams to create compelling value propositions and go-to-market strategies.
- Prepare regular reports on client activities, market trends, and business development efforts , a nalyze client feedback and market data to identify areas for improvement and growth opportunities.
Required qualifications, capabilities, and skills:
- Minimum 3 years of working experience in transaction banking industry.
- Bachelor's degree in Mathematics, Statistics, Physics, Computer Science, Business, or a related field.
- Possess extensive knowledge and understanding of payments and foreign exchange (FX) products, along with their client use cases.
- Demonstrate exceptional interpersonal and negotiation skills.
- Detail-oriented, with a proven ability to execute tasks and drive results.
- Experienced in thriving within fast-paced, highly cross-functional organizations.
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
JPMorganChase Singapore Office
One@Changi City, Changi Business Park Central 1, Singapore, 486036
Similar Jobs at JPMorganChase
Financial Services
As a Global Banking & Finance Auditor, you will lead audits, evaluate control environments, and communicate results while collaborating with audit teams.
Top Skills:
Auditing FrameworksFinancial RegulationsInternal Control Systems
Yesterday
Financial Services
Develop and manage quantitative trading strategies, oversee reinsurance transactions, and collaborate with teams to optimize executions for APAC markets.
Top Skills:
Qis ProductsRisk Management ToolsTrading Systems
Yesterday
Financial Services
Develop and manage quantitative trading strategies with a focus on APAC markets, driving growth in reinsurance through pricing and risk management while ensuring compliance and collaboration with global teams.
Top Skills:
Compliance SystemsQuantitative Trading StrategiesRisk Management Tools
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
