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Key Account Director - Telco

Posted 2 Days Ago
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Singapore
Senior level
Singapore
Senior level
The Key Account Director manages and expands relationships with major clients, achieves sales quotas, and leads cross-functional teams to deliver customer value.
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Job Category

Sales

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Enterprise Key Account Director maintains and expands relationships with strategically important and large enterprises. Assigned to a number of named customers, the enterprise account executive is responsible for achieving sales quota and assigned strategic account objectives as well as developing business within some white space accounts
Responsibilities:

  • Establish professional and deep relationships with key personnel in assigned customer accounts
  • Leads account planning process that develops account strategy, financial targets and critical milestones for 1–3-year period
  • Leads cross functional team within Salesforce to meet customer accounts performance objectives and expectations
  • Deep understanding of customer's business environment, proactively assesses, clarifies and validates customer needs on an ongoing basis.
  • Leads solution development efforts that best address customer needs and generating pipeline for the Salesforce
  • Engage with prospect organizations to position Salesforce solutions through strategic value-based selling, business case definition, ROI analysis, references and analyst data.
  • Manage the end-to-end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Co-Primes, Executives, Partners etc.
  • Generate short term results whilst maintaining a long-term perspective to maximize overall revenue generation.
  • Accurate quarterly forecasting and revenue delivery.

Requirements:

  • Relevant experience of solution selling within a major IT services or software vendor.
  • Candidate must have experience selling into Singapore market, with strong expertise in the Telco space
  • Successful history of net direct new business sales, with the ability to prove consistent delivery against targets
  • Ability to build rapport with customers including CxOs.
  • CRM/ or application sales, relevant enterprise experience preferred.
  • Adaptability with open mindset, driven, customer focused and a team player
  • Have experienced in leading and orchestrating a virtual team across a matrix organization to deliver outcomes for the customer.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Top Skills

CRM
Salesforce

Salesforce Singapore Office

5 Temasek Blvd, Singapore, 038985

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