Provide technical assistance to end-users, maintain client systems, manage IT assets, and ensure user satisfaction through excellent customer service.
Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.
We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.
With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.
Responsibilty
- Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems
- Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)
- Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management
- Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs
- IT asset management and other adhoc duties as assigned
- Knowledge of ITSM or ITIL will be an added advantage
Requirements
- Good knowledge of Windows OS, AD, Office 365
- 2-3 years of relevant working experience, preferably from SI environment
- Strong problem solving skills and positive attitude
- Good coordination and communication skills with internal and external customers
- Able to work independently with minimum supervision
- Excellent customer management skills
- Entry level candidates are welcomed to apply
Top Skills
Active Directory
Intune
Office 365
Windows Os
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
