Assist in implementing and improving technology services, including Jira, Salesforce, and Confluence. Provide technical support, collaborate on automation, and manage user accounts.
Ensign is hiring !
This position is for 2025 intake.
We are seeking a highly motivated Intern for the Digital Transformation Office to assist in the delivery and continual improvement of our key technology services/platforms. This internship will provide hands-on experience in the implementation, development, technical support, and general administration of these platforms, ensuring their effective utilization, overall security, and smooth operation.
Responsibilities:
Jira Service Management Implementation:
- Collaborate with senior engineers and project managers to assist in implementing Jira Service Management portals for various teams and departments.
- Participate in gathering requirements, configuring workflows, customizing forms, and supporting the integration of Jira with other systems.
Salesforce/Confluence Development and Enhancement:
- Support the development and enhancement of Salesforce and Confluence solutions to meet business and user needs. a) Assist in customizing Salesforce objects, workflows, and automation to streamline processes. b) Contribute to promoting best practices for Confluence Knowledge Management.
Automation Implementation:
- Collaborate on automation initiatives to streamline operations, reduce costs, and improve overall productivity by leveraging technology.
Technical Support:
- Provide technical support to end-users and stakeholders, assisting in troubleshooting issues related to our core platforms and tools.
- Participate in resolving incidents, responding to queries, and contributing to root cause analysis efforts to prevent recurrence.
General Administration:
- Assist in managing user accounts, permissions, and access controls.
- Contribute to maintaining the security and integrity of the systems, assisting in performing regular data backups, and participating in system documentation efforts.
Platform Enhancement:
- Participate in discussions and provide input for the continuous improvement of Jira and Salesforce platforms.
- Stay updated with industry trends and advancements to provide insights that can optimize platform performance.
Integration, Security and Project Management:
- Collaborate on integration projects, assisting in the integration of our core platforms and tools with other third-party tools and systems.
- Participate and support in Security Risk Assessment and Security Requirements Planning
- Support efforts to ensure seamless data flow and maintain data integrity between platforms.
Qualifications:
- Currently pursuing a Bachelor's or Diploma degree in Computer Science, Engineering, or a related field.
- Technical Skills: Basic knowledge and a willingness to learn about working with Jira Service Management, Salesforce, or similar ticketing and CRM platforms.
- Problem-Solving Abilities: Demonstrated analytical and problem-solving skills, with a willingness to identify issues and propose effective solutions.
- Communication Skills: Developing verbal and written communication skills to effectively interact with team members, end-users, and stakeholders.
- Adaptability: Ability to adapt to a fast-paced environment, embrace changing priorities, and approach new challenges with enthusiasm.
- Collaborative Team Player: A desire to work collaboratively within a team and across departments to achieve common goals.
- Attention to Detail: Developing attention to detail to ensure accurate data management and system configuration.
- Learning Aptitude: Eagerness to learn and expand technical knowledge to stay updated with the latest industry trends and best practices.
Ensign InfoSecurity Singapore, Singapore, SGP Office
Singapore, Singapore
Similar Jobs
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage and improve Airwallex’s revenue systems and go-to-market technology stack. Responsibilities include designing scalable systems, optimizing commercial processes, improving data integrations and automation, supporting Salesforce administration, training teams, translating business requirements into solutions, and advising senior revenue stakeholders. The role partners with Revenue, Marketing, Data, and Product teams across global regions.
Top Skills:
AIApexLightning Web Components (Lwc)SalesforceSalesforce FlowsSalesforce Object SchemaSalesforce Permission SetsVisualforce
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Designs and operates product security controls, secure applications and infrastructure, detection and incident-response workflows, threat hunting, forensic investigations, and vulnerability remediation. Partners with Infrastructure, Product, and Engineering teams to embed security across systems and services. The role also analyzes cloud, endpoint, and network telemetry and improves cybersecurity resilience, response capabilities, and secure development practices.
Top Skills:
Alibaba CloudCi/CdCloud-Based Vpn ServicesGCPGoogle SuiteJavaKotlinKubernetesOktaPythonSplunk
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Manage global payroll operations and transformation initiatives across multiple countries and entities. Lead payroll implementations, migrations, vendor onboarding, system improvements, controls, reconciliations, payroll-to-GL mapping, journal validation, funding, statutory payments, and month-end close support. Partner with HR, Finance, Legal, Tax, IT, and external vendors while resolving payroll issues, supporting employee queries, and improving documentation, integrations, compliance, and reporting.
Top Skills:
Banking IntegrationsFinance/Erp SystemsHrisJIRAPayroll SystemsSftpSlackTreasury Systems
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
