Role summary:
An Inside Sales Representative primarily focuses on selling products or services directly to customers from within the company's office, rather than traveling or meeting clients face-to-face.
Key responsibilities and activities include, but is not limited to:
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Manage and updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required.
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Take ownership of allocated Inside Sales tasks related to customer accounts.
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Communicate all customer-required specifications and documentation effectively within the organization.
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Develop a deep understanding of customer needs, preferences, and requirements.
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Generate accurate and competitive quotations based on customer specifications and requests.
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Ensure prompt execution of customer purchase orders, coordinating with relevant departments for smooth order processing.
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Customer management for project market thru assigned customers.
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New development of new market thru customers.
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Actively supporting sales team and customer engagement by bringing specific knowledge and experience related to construction and maritime.
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Working with marketing and other department and cross functional team to develop activities and creating demand.
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Ensuring and follow up all projects based on leads (internal and externally).
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Manage and monitor to ensure opportunities pipeline are follow up properly.
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Developing new sales opportunities using outbound cold emails, cold calls, and lead follow-ups
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Communicating with customers to understand their needs and requirements and identify sales opportunities.
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Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails
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Explaining and demonstrating the functions and features of products and services.
Required Skills & Experience
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Diploma in business management or any discipline
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Minimum 1-2 years’ experience
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Proficient in MS Office applications, good knowledge of excel.
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Excellent command of both written and spoken English / Mandarin
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Team player and able to multi-task.
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Excellent communication, interpersonal skills and work well under pressure.
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Knowledge in INCOTERMS
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Customer focused and results driven.
Other Information
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Working Location: 7 Tuas Avenue 1
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Working Hour: Monday - Friday (8.00am - 5.30pm)
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Friendly Working Environment
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Employee Insurance coverage for Hospital & Surgical coverage and medical expenses
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Company Transport Provided
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