Role summary:
An Inside Sales Representative primarily focuses on selling products or services directly to customers from within the company's office, rather than traveling or meeting clients face-to-face.
Key responsibilities and activities include, but is not limited to:
Manage and updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required.
Take ownership of allocated Inside Sales tasks related to customer accounts.
Communicate all customer-required specifications and documentation effectively within the organization.
Develop a deep understanding of customer needs, preferences, and requirements.
Generate accurate and competitive quotations based on customer specifications and requests.
Ensure prompt execution of customer purchase orders, coordinating with relevant departments for smooth order processing.
Customer management for project market thru assigned customers.
New development of new market thru customers.
Actively supporting sales team and customer engagement by bringing specific knowledge and experience related to construction and maritime.
Working with marketing and other department and cross functional team to develop activities and creating demand.
Ensuring and follow up all projects based on leads (internal and externally).
Manage and monitor to ensure opportunities pipeline are follow up properly.
Developing new sales opportunities using outbound cold emails, cold calls, and lead follow-ups
Communicating with customers to understand their needs and requirements and identify sales opportunities.
Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails
Explaining and demonstrating the functions and features of products and services.
Required Skills & Experience
Diploma in business management or any discipline
Minimum 1-2 years’ experience
Proficient in MS Office applications, good knowledge of excel.
Excellent command of both written and spoken English / Mandarin
Team player and able to multi-task.
Excellent communication, interpersonal skills and work well under pressure.
Knowledge in INCOTERMS
Customer focused and results driven.
Other Information
Working Location: 7 Tuas Avenue 1
Working Hour: Monday - Friday (8.00am - 5.30pm)
Friendly Working Environment
Employee Insurance coverage for Hospital & Surgical coverage and medical expenses
Company Transport Provided
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