The Inside Sales Executive is responsible for establishing customer relationships, providing product solutions, influencing purchases through communication, maintaining customer data, handling enquiries and feedback, executing marketing promotions, and contributing to team goals.
Established good customer relationship and provide product selection solution to best meet the customer's workplace need. Penetration and retention of existing business through pro active outbound calls & email marketing promotions.
- Influences customers to buy products and to give product information and price quotations.
- To maintain & update the customer general data (Email, PIC, Contact number)
- To attend customer's feedback and handle customer related enquiries and complaints
- To execute any promotion implemented by Marketing/Sales for re-activation or existing customer under the vacant territories
- Provide excellent customer experience and maintain high level of service and professionalism at all times
- Contributes to team effort by accomplishing related results as needed
- All other adhoc reasonable assignment assigned to you from time to time
QUALIFICATIONS
- Minimum Diploma level
- SAP user , high proficiency in Microsoft Office (Excel), Sales prospoecting skills, sales negotiation skills,
- Effective communicator. Fluent in oral and written English.
- Minimum 2 year of relevant experience in handling outbound calls/Telemarketing/Telesales
Top Skills
MS Office
Sales Negotiation
Sales Prospecting
SAP
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