IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.
At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.
By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.
We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.
If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.
Job DescriptionJob Summary:
The Infrastructure & Service Program Director is responsible for leading, planning, and delivering complex infrastructure programmes across multiple workstreams. This role is responsible for the both delivering and overseeing the execution of large-scale projects ensuring they are completed on time, within budget, and to scope. The role requires strong leadership, cross-functional coordination, strategic planning, and stakeholder engagement skills across a global organisation.
Key Responsibilities:
Programme Leadership:
Lead and coordinate infrastructure programmes from initiation to closure, aligning delivery with organizational goals and regulatory requirements.Project Oversight:
Oversee a portfolio of infrastructure projects (e.g., data centers, ITIL Tooling implementations, cloud migrations, upgrades, identity access, security operations) in line with our Programme Governance practicesGovernance & Compliance:
Establish programme governance structures, risk management frameworks, and compliance tracking in line with internal and external standards and be a key advocate of standardisation across our projects.Stakeholder Management:
Engage with senior stakeholders, vendors, contractors, and internal teams to manage expectations, resolve issues, and provide regular status updates.Budget & Resource Management:
Develop and control budgets, allocate resources efficiently, and monitor programme financials to ensure cost-effective delivery.Change Management:
Manage organizational change impacts associated with infrastructure improvements, ensuring smooth transitions and stakeholder adoption.Team Leadership:
Mentor and lead a team (matrix) of project managers and specialists, fostering a culture of excellence, collaboration, and accountability.
Required Qualifications and Skills:
Proven experience (8+ years) in infrastructure programme and project management in a global environment
Strong understanding of IT infrastructure and security operations (on-prem/cloud).
Certification in project management (e.g., PMP, MSP, PRINCE2) is strongly preferred.
Demonstrated experience with budgeting, procurement, contract negotiation, and vendor management.
Excellent communication, leadership, and problem-solving skills.
Experience with project management tools (e.g., MS Project, Jira, Smartsheet, OnePlan).
Desirable Attributes:
Familiarity with sustainability and ESG considerations in infrastructure.
Ability to work in fast-paced, high-stakes environments.
Skilled in data-driven decision-making and reporting to executive leadership.
Working Conditions:
Hybrid/onsite work depending on project requirements.
May involve occasional travel to project sites or regional offices.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
