The ID Administrator is responsible for managing user accounts and access rights in Active Directory, providing helpdesk support, troubleshooting access issues, and ensuring compliance with security policies. The role involves collaboration with IT teams, offering technical support for related systems, and maintaining documentation for AD administration.
Job Title: ID Administrator
Key Responsibilities:
- Administer and manage user accounts and access rights in Active Directory (AD) based on organizational policies and business needs.
- Provide helpdesk support for end-users, assisting with user account creation, modifications, and deletions in AD.
- Troubleshoot and resolve user access issues related to Active Directory, such as login problems, permissions issues, and group memberships.
- Create and manage user profiles, security groups, and distribution lists in AD.
- Monitor and audit user activity and access rights within Active Directory to ensure compliance with security policies.
- Collaborate with other IT teams to address system and application access issues.
- Offer timely and effective technical support to users by identifying and resolving problems related to Active Directory, network access, and related systems.
- Assist in the creation and maintenance of user documentation and best practices for AD administration.
- Provide general support to users with issues related to Microsoft Office and other company applications.
- Maintain and update relevant records for internal and compliance audits related to user access.
- Minimum of 1-2 years experience in user support and helpdesk duties.
- 12+ months relevant experience working with Active Directory (user account management, security groups, group policies).
- Strong technical proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
- Excellent problem-solving and system troubleshooting skills.
- Solid understanding of user authentication and authorization processes within Active Directory.
- Ability to work efficiently in a fast-paced environment with minimal supervision.
Top Skills
Active Directory
MS Office
Unison Consulting Singapore Office
1 Changi Business Park Crescent, , Plaza 8 #03-06 Tower A, Singapore, , Singapore, 486025
Unison Consulting Singapore Office
#12-00, 63 Market Street, Bank of Singapore Center, Singapore, , Singapore, 048942
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