Human Resources Operations (Australia & Singapore) & APAC Ops Change Lead, Executive Director

Job Description
Join our dynamic team to lead HR Singapore and Australia HR Operations and manage impactful regional projects. Drive strategic initiatives and ensure operational excellence in a global setting.
As the Human Resources (HR) Operations & Change Lead, you will oversee HR operations in Singapore & Australia and manage regional HR projects. This role is crucial for aligning local objectives with global strategies, ensuring compliance, and fostering continuous improvement. You will work closely with regional leadership and stakeholders to deliver seamless HR services and drive strategic initiatives.
Job Responsibilities

• Align local objectives with global and regional priorities.
• Manage HR operations to ensure smooth, timely, and accurate delivery.
• Monitor and review services delivered by Corporate Center teams.
• Document operational processes and conduct control assessments.
• Act as the HR Operations subject matter expert for local HR services.
• Identify and maintain controls required in HR operations.
• Ensure compliance with Firm's and local HR regulations.
• Coordinate internal and external audits.
• Identify opportunities for operational improvement and implement solutions.
• Manage a portfolio of regional HR projects.
• Facilitate change and communication management for initiatives.

Required qualifications, capabilities, and skills

• Minimum of Bachelors degree or equivalent
• Minimum 10 years of experience in HR operations with a combination of operations and project experience.
• People Management experience, motivating, leading, building and retaining talent
• Excellent interpersonal, organizational, and communication skills.
• Strong client relationship and risk management skills.
• Critical thinking and analytical skills to identify and address issues.
• Strong ownership and accountability of people, processes, and strategy.
• Process management mindset with the ability to influence outcomes.
• Understanding and experience of Singapore and Australia HR Payroll Regulatory & Tax environments and risks
• Analytical and problem-solving skills; solution-oriented thinker.
• Project management experience, including defining and delivering projects.

Preferred qualifications, capabilities, and skills |

• Vendor management experience.
• Experience using project management methodologies.
• Understanding of automation tools and their application such e.g. Alteryx
• Ability to work independently and as part of a small team.
• Ability to prioritize workload and adapt to changing demands.
• Financial management skills for building business cases.
• Highly motivated, results-oriented, and client-focused.
• Experience in managing multiple tasks and working under strict deadlines.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.