HR Operations Specialist

Posted 11 Days Ago
Be an Early Applicant
Singapore
5-7 Years Experience
Big Data • Cloud • Information Technology
The Role
The HR Operations Specialist at Iron Mountain in Singapore is responsible for managing payroll and HR operations tasks, ensuring compliance with legal requirements, maintaining systems, and supporting workforce administration. The role involves working closely with various teams, vendors, and stakeholders to provide Tier 3 process support and continuous improvement efforts in payroll and HR operations.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain Singapore location is seeking for below position urgently-

Please note this position will be on 1 year FTE contract on Iron Mountain Payroll. Immediate joinees preferred.

Designation - HR Operations Specialist - APAC

Location - Singapore (Quality Road)

Working mode - Hybrid

Experience - 5+ years’ experience in Payroll and HR Operations


Job Description

The role of HR Operations Specialist is responsible for managing the day-to-day Payroll and HR Operations tasks for the Singapore

Responsibilities

  • Accountable for processing payroll by ensuring that complete and accurate data is provided to the in-country payroll vendor (ICP)
  • Performs all other duties as assigned related to local legal and statutory requirements, reporting or local legal processes (using Singpass where required)
  • Monitors and ensures all payroll related deadlines are met and payments made on time by working closely with other teams as needed – finance, third party vendors and government agencies.
  • Update and maintain various tools systems including time management and leave management systems.
  • Support Work pass applications, renewals and terminations for foreign workers.
  • Develop and maintain strong working relationships with our ICP, our HR outsourcing vendor (HRO) and our Iron Mountain Centers of Excellence (CoE) teams, as well as other stakeholders as required.
  • Assist ICP, HRO and CoEs as needed on day-to-day inquiries and escalations.
  • Provide Tier 3 process support for Payroll and HR Operations requests.
  • Provide Work Force Administration support where required
  • Coordinates with CoEs, HRO and ICP to ensure Tier 0 and Tier 1 documentation is maintained and work towards continuous improvement efforts where possible.
  • Ensure processes for Payroll and HR operations are documented, up-to-date and maintained with regular reviews. This also includes manager and employee-facing How To guides.
  • Provides input to and participates in educating process users (e.g., HRO suppliers, managers) on new processes and updates to existing processes
  • Works closely with the relevant technology vendors, ICP and HRO suppliers to resolve specific issues
  • Supports projects related to any change in HR or Payroll vendors if required
  • Performs functional testing as required in systems (e.g.Workday), and other systems as needed
  • Participates in root cause analysis efforts to address performance deficiencies or specific issues related to Payroll and HR Operations
  • Consolidate pre-employment checks and keep P files maintained.
  • Issue and keep track of assets and uniforms and other required inventory

Key Skills, Requirements and Competencies

  • 5+ years’ experience in payroll area, preferable in international companies (working in Shared Services organisation will be an asset)
  • Knowledge and understanding of Singapore legal regulations and statutory requirements
  • Understanding of all required payroll cycle related reporting and obligations towards authorities
  • Ability to assume responsibility for assignments and to perform them in accordance with minimal supervision
  • Attention to details and high level quality, highly organized and able to work efficiently
  • Ability to work under pressure and according to strict deadlines
  • Demonstrating high values and ethics
  • High degree of comfort with change, with the skill to easily shift priorities to meet business needs
  • Comfort around working with different systems and reading and interpreting data.
  • Flexibility and openness to learn new things
  • Positive Team Work attitude
  • Good communication skills in English
  • Amenable to work for fixed-term role (contract role) for 1 year

Category: Human Resources

The Company
HQ: Boston, MA
32,000 Employees
Hybrid Workplace
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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