Head of Product, Identity

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Our Integrity Tech Team at Grab is a dynamic and passionate group, committed to safeguarding transactions and users in our ecosystem. We excel at balancing user experience and financial risk mitigation, leveraging a cross-functional team of experts from product, engineering, design, data science, analytics, and business. We are excited by experienced individuals who are data-driven, critical thinkers, excellent communicators, and team players. If you're a creative hustler who excels at thinking outside the box, influencing, and achieving the seemingly impossible, you'll fit right in. We move quickly, push boundaries, and value the lessons learned from our missteps, promoting a culture of lifelong learning. Be a part of our journey towards creating a safer, more reliable platform for our users.

Get to Know the Role

You will lead our product initiatives, collaborating with Engineering and Business stakeholders to create a user-centric vision. Your responsibilities will include translating strategies into measurable success indicators, using data to define problem statements, and guiding teams towards impactful roadmaps.

Your leadership will help build a team that aligns with our Grab's cultural values and commitment to user-centric impact. You will report directly to the Head of Product, Platforms and this is an onsite role based in Singapore.

The Critical Tasks You Will Perform

• You will collaborate with Engineering and Business teams to create a user-centred vision.
• You will communicate and advocate your strategic direction across the organisation, gaining support from multiple stakeholders.
• You will translate strategy into clear and applicable success metrics to guide team execution.
• You will define clear problem statements based on real data and opportunity sizing.
• You will coach teams to derive roadmaps with ROI aligned with problem-solving.
• You will hire and coach performers in line with Grab's cultural values and impact on users.

Qualifications

What Essential Skills You Will Need

• Team Leadership: Experience leading product teams focused on platforms, shared services, or B2B products. Experience managing multiple teams across several domains.
• Strategic Communication: Proven ability to collaborate with Business and Engineering stakeholders, translating complex issues into clear, actionable strategies.
• Technical Knowledge: Understanding of APIs, data streams, and large language models.
• Problem Solving: Accomplished in defining problem statements using data points and opportunity sizing.
• Experience: Over 10 years in technology and technology platforms.
• Compliance Knowledge: Familiarity with Identity and Access Management platforms, KYC/AML, and other compliance best practices.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.