Head of Design

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

You will join the senior leadership team at Grab Design, you will work with veteran design leaders and Product, Analytics, and Engineering teams across all vertical product teams. Our mission is to create world-class, user-centric experiences that connect consumers with entrepreneurs across the region. We are dedicated to understanding our users' needs and designing with purpose, ensuring that every experience, from hailing a ride to ordering a meal, is not just functional but delightful.

Get to Know the Role 

As the Head of Design, you will define and own design outcomes, product quality and co-own the product strategy for the team(s) that you are managing. You will partner with Product, Design and Engineering leadership in exploring the needs of our users and the business and driving the delivery of impactful experiences that drive our mission forward. You will shape the design practice by establishing the value of people-centricity, and getting buy-in for new product ideas and initiatives.

If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We're looking for exceptional design leaders, with track records of growing highly autonomous and impactful teams, who can think strategically and act decisively, and who can help the team positively impact how millions of people across Southeast Asia interact with Grab.

You will report to the Head of Design. This role will be onsite and based in the Grab Singapore's One North office

The Critical Tasks You Will Perform

• Define design outcomes, product quality and co-own product strategy.
• Lead design - managing Design Managers and overseeing multiple design teams, ensuring they operate cohesively and deliver high-quality work.
• Mentor and develop Design Managers, helping them advance in their careers.
• Collaborate with senior leadership to shape and scale the overall strategic direction and growth of the organization.
• Foster a culture of creativity, innovation, and collaboration within the design team.
• Propose, shape and drive initiatives that further the design organisation and its vision.
• Evangelise for and safeguard quality across the organisation - advocating for and establishing new standards of quality.

Qualifications

What Essential Skills You Will Need

• 7+ years experience managing high performing design teams.
• An online portfolio or case studies demonstrating user-centred design and leadership.
• Exceptional understanding of user experience design for the web and mobile.
• Extensive leadership experience on cross-functional product teams.
• Experience managing User Research, Service Design, UX Writing or Design Operations.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.