Lead Creative Operations at Superside by optimizing workflows, driving cross-functional collaboration, and supporting the creative delivery infrastructure.
Superside is looking for a systems-minded, creative problem-solver to lead our Creative Operations function. In this role, you’ll drive the workflows, tooling, and enablement programs that power high-quality creative delivery for hundreds of top brands around the world.
You’ll design scalable systems, streamline how teams collaborate, and build the infrastructure that empowers our global creative organization to move faster, better, and smarter. If you’re passionate about operational excellence, love solving cross-functional challenges, and want to help world-class creatives do their best work—this is the opportunity for you.
What You'll Do:
- Design and optimize end-to-end creative workflows to improve speed, quality, and consistency across teams.
- Identify bottlenecks and inefficiencies, running audits and implementing scalable solutions.
- Collaborate with Product, Engineering, and Creative leads to develop and roll out tools, templates, and AI-enhanced systems.
- Define and maintain creative services, deliverable specs, and quoting logic across internal platforms.
- Manage estimation tools, budget templates, and project quoting processes to support accurate scoping.
- Create and maintain clear documentation, playbooks, and support materials to ensure smooth operations.
- Lead onboarding and training sessions for cross-functional teams, including Sales, CSM, and Creative.
- Develop enablement content in partnership with L&D and continuously improve team ramp-up processes.
- Support cross-team implementation of new services and tooling, ensuring alignment and adoption.
- Troubleshoot issues with creative platforms (e.g., Figma, Adobe) and serve as the go-to expert for operational systems.
What You'll Need to Succeed:
- 3+ years of experience in Creative Operations, DesignOps, or Program Management.
- Deep knowledge of creative workflows, tools, and production processes.
- Experience leading cross-functional process design and operational rollouts.
- Strong communication skills for live trainings, documentation, and stakeholder alignment
- Comfortable working across departments and solving technical challenges.
- Bonus: Background in design or creative project management, and experience with AI-powered services or pricing models.
Why Join us?
Superside's vision is to create equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we're building a fully remote company that attracts people where they are.
Remote-first. Customer-led.
Remote isn’t just a perk; it’s how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones.
Global team, local impact.
Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands.
High performance, low ego.
Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration.
Impact meets opportunity.
We’re in the sweet spot — big enough to be stable, small enough for you to shape what’s next. Your ideas will matter here.
Grow fast. Lead well.
You’ll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry.
About Superside
Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension
of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance.
Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones.
Learn more at superside.com
Diversity, Equity and Inclusion
We’re an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.
Top Skills
Adobe
Ai-Enhanced Systems
Figma
Similar Jobs
Healthtech • Other • Productivity • Software • Automation
As SVP of Engineering, you will lead Intellistack's technical direction, advancing data architecture, fostering AI innovation, and guiding diverse engineering teams to align with business outcomes.
Top Skills:
AIAutomationData-Intensive Applications
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
The role involves leading product development for Multiplayer Money at Cash App, focusing on customer advocacy, cross-functional collaboration, and strategic input to enhance the product lifecycle.
Top Skills:
FintechProduct Management
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Senior Android Software Engineer, you will drive feature creation, solve complex technical challenges, mentor junior engineers, and enhance app performance.
Top Skills:
AndroidKotlin
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
