Head of Business Package, Singapore

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Head of Business Package Singapore & Regional Portfolio Manager to step up to a key team leadership role that will drive business growth.

Make your mark in Underwriting

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients, and High Net Worth individuals. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

As a Leader, you are respected for your deep technical expertise and/or ability to oversee programs and processes. You balance the needs of multiple stakeholders, making sound decisions using data, analysis, experience, and judgment, along with a risk mindset. Ultimately, you take ownership for key outcomes.

• This is a key leadership role in our Business Package team in which you will take ownership for achieving goals and outcomes. You will be tasked with managing colleagues and overseeing a range of programs and processes, in addition to handling complex underwriting.

• You will thrive by successfully balancing the needs of multiple stakeholders and making sound decisions using data, analysis, experience, judgement and a risk mind-set. It will be essential to build effective relationships with brokers and to deliver a high standard of customer service as an example for the team to follow.

• People management is a key aspect of the role – you will promote a culture of collaboration, inclusivity and learning, while mentoring and developing a team of Portfolio Underwriters through effective leadership, role modelling and training programs. You will aim to facilitate personal growth and career development in support of succession planning.

• You will also play a key role in new business development, including attending broker events, and building new relationships across the market.

• Lead Sales, Product Development, Planning and co-ordinate market activities with distribution channels.

• You will achieve individual and team sales target and must be able to create and drive business strategies for the department and ensure that strategies are monitored and executed.

• You will lead initiatives to provide product and sales training for all channels to ensure that they understand Package risk preferred business and identify areas for Package growth.

• Grow alternative channel distribution for Package; develop and champion relationships with affinity partners, banks and associations.

• You will provide underwriting support and local market risk knowledge to the cluster underwriting team.

• Assistance during peak periods to the cluster underwriting team to ensure underwriting SLAs are met.

• Work with Cluster PCM to ensure profitable strategy is in place.

• Work with cluster UW manager to ensure local UW factors are incorporated in guidelines and approach.

• Be fully engaged with cluster portfolio management reviews to ensure local understanding and input into trend analysis produces decisions that optimize our performance to achieve RAP and growth.

• Effectively communicate underwriting actions to stakeholders in order both achieve the aims of such plans and maintain profitable growth in line with budget for the country via all channels.

• Co-ordinate regional and local communication between local departments leaders and senior management. Assist the Head of SME APAC to manage SME business across Singapore, Malaysia, Thailand and Hongkong (SMTH).

• Manage SME underwriting referrals exceeding local underwriting authority across SMTH.

• Lead underwriting efficiency improvement projects across SMTH and work with IT to enhance underwriting systems from time to time.

• Work on SME CAT, AAL programs across SMTH.

• Lead SME facilities across SMTH.

What you’ll need to succeed

• Proven underwriting experience in Business Package/Property/Casualty products and a successful record of selling products to clients across various distribution channels.

• Possess recognized insurance qualification and/or relevant tertiary degree from a recognized institution in business, economics, insurance or marketing.

• Proven people management skills and a record of developing more junior colleagues.

• The ability to analyze financial statements.

• Financial skills (P&L Budget, etc.) and proven marketing skills.

• Strong communication, networking and relationship building skills.

• Good organizational and time management skills.

• Customer and sales orientated behaviors: motivated, tenacious, focused, technically skilled, proactive, and accountable.

Ready to lead by example? We would love to hear from you.

#LI-RO1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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