Group Wealth Operations (GWO) Functional Management Manager, AVP

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Group Wealth Operations (GWO) Functional Management Manager
Why Join
Imagine being part of a team that helps people grow their wealth and achieve their financial goals. As a Group Wealth Operations (GWO) Functional Management Manager at OCBC, you'll play a critical role in ensuring the smooth delivery of our wealth management services. You'll be part of a dynamic team that's passionate about making a difference in people's lives.
How you succeed
To succeed in this role, you'll need to be meticulous, organized, and able to work well under pressure. You'll need to build strong relationships with our wealth management teams and external partners to ensure seamless execution of our services. Your attention to detail and analytical skills will be essential in identifying and resolving operational issues.
What you do
Your day-to-day tasks will include:

• Prepare and analyse data to provide insights and support decision-making such as transaction volume and trend, operations service catalogue and unit processing capacity report

• Coordinate within Group Wealth Operations (GWO) to liaise with Group Operations on data initiatives

• Support the Head of GWO with preparation of materials and talking points for management reporting, meetings or ad-hoc presentations

• Secretariat for GWO management meetings to support operation goal achievement and track work plan deliverables  

• Provide administrative support such as office space planning, seating restack coordination and manage cost allocation matrix

• Support GWO management with strategic and staff engagement initiatives such as operation budget planning, establishing operating SLA / KPI and town hall event   

• Undertake other duties as assigned by manager

Who you are

• A degree in a relevant field, such as finance or business administration

• At least 7 years relevant experience in Operations preferably within private banking with good understanding of the functions of O&T department

• Strong analytical and problem-solving skills, comfortable with data work and attention to details

• Excellent communication and interpersonal skills

• Experience in facilitating discussion and interacting with senior management stakeholders

• Highly motivated and able to work independently taking initiative on assigned responsibilities

Who we are
As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.
What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.