Description and Requirements
Job Location: Virtual within commutable distance to St Louis MO office
Role Value Proposition
Responsible for daily administration and policy support for Group Billing and Remittance. Processes transactions timely and maintains accurate policy records.
Key Responsibilities
- Performs intermediate level clerical duties requiring some analysis and individual judgment. Consults with supervisor on complex problems.
- Maintains data in the administrative systems; troubleshoots and corrects data issues. Works various transaction error reports and queues.
- Processes financial transactions by SLA including: allocations, withdrawals, loans, fund transfers, reinstatements and 1035 exchanges.
- Processes demographic, beneficiary, ownership and assignment changes, return mail and completes other miscellaneous participant level updates.
- Follows up on items found not in good order and completes required mail backs.
- Completes participant level enrollments and reenrollments for contributory products.
- May perform ancillary support functions.
Essential Business Experience and Technical Skills
- High School Diploma and 1-3 years business experience.
- Detail oriented with strong time management and organizational skills.
- Excellent oral and written communication skills.
At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
The salary range for applicants for this position is 43,000 to 48,000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
43,000 to 48,000
