Global Logistic Specialist

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

The candidate is in charge of ensuring the accuracy of billing and invoicing related to the logistics and transportation of goods. This role involves working closely with the logistics team, customers, and vendors to ensure that all billing processes are handled efficiently and accurately. This role ensures that all billing transactions are accurate, timely, and compliant with company policies and industry regulations. The candidate plays a critical role in maintaining financial accuracy and customer satisfaction.

Responsibilities:

• Invoice Preparation and Issuance:

  • Prepare, review, and issue invoices for logistics services, including freight charges, warehousing fees, and other related costs.
  • Review and entry of the vendors' charges into TMS system and coordinate with finance for payment to vendors
  • Ensure that all billing information, such as rates, quantities, and discounts, is accurate and up-to-date.

• Verification and Reconciliation:

  • Verify billing information against shipping documents, purchase orders, and delivery receipts.
  • Reconcile discrepancies between billed amounts and actual services rendered.

• Customer Interaction:

  • Respond to customer inquiries regarding invoices, billing discrepancies, and payment terms.
  • Provide excellent customer service to resolve billing issues promptly.

• Record Maintenance:

  • Maintain accurate and organized billing records, both digitally and physically.
  • Update customer accounts with billing information and payment status.

• Coordination and Communication:

  • Coordinate with the logistics and transportation departments to ensure timely and accurate billing.
  • Communicate with vendors and suppliers to verify costs and charges.

• Reporting and Analysis:

  • Generate and distribute regular billing reports to management.
  • Analyze billing data to identify trends, discrepancies, and opportunities for process improvement.

• Compliance and Documentation:

  • Ensure compliance with company policies, industry standards, and regulatory requirements.
  • Maintain and update billing procedures and documentation as needed.

• Financial Support:

  • Assist in the month-end closing process by providing billing data and reports.
  • Support the finance department with audits and other financial activities.

Qualifications:

• Education:

  • ‘O’ level / Diploma

• Experience:

  • Previous experience in billing, invoicing, or a related clerical role, particularly within the logistics or transportation industry, is highly desirable.

• Skills:

  • Strong attention to detail and accuracy in billing and data entry.
  • Excellent organizational and time management skills to handle multiple tasks and deadlines.
  • Proficiency in billing software and Microsoft Office Suite (especially Excel).
  • Good communication and interpersonal skills for effective customer service and teamwork.
  • Basic understanding of accounting principles and practices.

• Attributes:

  • Ability to work independently and as part of a team.
  • Problem-solving skills to identify and resolve billing discrepancies.
  • Adaptability to work in a fast-paced and dynamic environment.

Work Schedule:

0830 AM to 1730 PM core hours, additional hours as required.