Supports IT operations through laptop, mobile device, Microsoft 365, and collaboration tool support; device deployment and asset tracking; user onboarding; process improvement; and documentation. The intern develops troubleshooting, problem-solving, communication, and collaboration skills while supporting enterprise technology services in a global environment.
We are looking for a passionate, enthusiastic and technology-minded student to join our IT Operations Team.
In this internship, you will have the opportunity to work on projects and activities that support associates across the region:
- IT Support & Operations: Assist in supporting laptops, mobile devices, Microsoft 365 applications, and collaboration tools.
- Device & Asset Management: Support device deployment, user onboarding, inventory tracking, and asset lifecycle activities.
- Process Improvement: Participate in IT projects and continuous improvement, initiatives to enhance the employee technology experience.
- Documentation & Knowledge Management: Create and update user guides, knowledge articles, and operational documentation.
Learning outcomes:
- Gain hands-on experience in a global IT operations environment.
- Develop troubleshooting, problem-solving, and analytical skills.
- Learn how enterprise IT services support business operations.
- Grow your communication and collaboration skills through working with cross functional and multicultural teams.
You would be best equipped for the role if you have (profile):
- Currently pursuing a degree in Information Technology, Computer Science, Information Systems, or a related field.
- Strong interest in technology, digital workplace tools, and IT support.
- Familiarity with Microsoft 365, Windows, or mobile devices is an advantage.
- Good communication, interpersonal, and problem-solving skills.
- A positive attitude, willingness to learn, and eagerness to take on new challenges.
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The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
