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Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Architect will align GitLab's platform with customer objectives, ensuring positive outcomes and driving long-term success through strong, consultative relationships, technical enablement, and support.
Top Skills:
Ci/CdDevsecopsGitSoftware Development Lifecycle
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As a Senior Support Account Manager at ServiceNow, you will oversee customer satisfaction by proactively resolving issues, managing service level agreements, and liaising with technical teams.
Top Skills:
Ai-Enhanced TechnologyItilItsm
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Regional Sales Director will oversee sales strategy, manage Regional Sales Managers, and drive sales goals across Turkiye, while developing relationships and fostering team success.
Top Skills:
Cybersecurity Technology
The Global Head of Sales is responsible for driving revenue growth, developing and implementing sales strategies, and managing the global sales team. This role requires a strategic thinker with a proven track record in international sales, excellent leadership skills, and the ability to build strong relationships with key clients and partners.
Key Responsibilities
- Strategic Planning and Execution
- Develop and execute a comprehensive global sales strategy aligned with the company's objectives and growth targets.
- Identify and prioritise target markets and customer segments.
- Create and implement sales plans and budgets.
- Team Leadership and Development
- Lead, mentor, and develop a high-performing global sales team.
- Set clear performance expectations and provide regular feedback.
- Foster a culture of accountability, collaboration, and continuous improvement.
- Revenue Growth
- Drive revenue growth through new customer acquisition and expanding existing customer relationships.
- Develop and maintain strong relationships with key clients, partners, and industry influencers.
- Oversee the sales pipeline, forecast sales, and monitor performance against targets.
- Market and Competitive Analysis
- Conduct market research to identify trends, opportunities, and competitive threats.
- Analyse and leverage data to make informed sales decisions.
- Monitor competitor activities and adjust strategies as needed.
- Collaboration and Cross-Functional Partnership
- Work closely with marketing, product development, and customer support teams to ensure alignment and support for sales initiatives.
- Collaborate with other senior leaders to drive overall company strategy and growth.
- Sales Operations and Process Improvement
- Optimise sales processes, tools, and technologies to improve efficiency and effectiveness.
- Implement best practices in sales management, reporting, and performance measurement.
- Ensure compliance with company policies and industry regulations.
Qualifications
- Education
- Bachelor’s degree in Business, Marketing, or a related field. MBA or other advanced degree preferred.
- Experience
- 10+ years of progressive sales experience, with at least 5 years in a senior sales leadership role.
- Proven success in leading global sales teams and achieving revenue targets.
- Skills and Competencies
- Strong strategic thinking and problem-solving skills.
- Excellent leadership and team management abilities.
- Exceptional communication, negotiation, and presentation skills.
- Proficiency in CRM software and sales analytics tools.
- Ability to thrive in a fast-paced, dynamic environment.
Key Performance Indicators (KPIs)
- Revenue growth and sales target achievement
- Market share expansion
- Customer acquisition and retention rates
- Sales team performance and development
- Pipeline management and forecast accuracy
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
