As an Analyst, manage corporate action events lifecycle, ensuring accurate proxy votes, while interacting with global partners to improve service delivery.
Job Description
Global Custody Asset Servicing and Proxy Support is an operation team set up in Hong Kong that process all types of corporate action events in APAC market. This team is also responsible to perform the oversight and governance for Proxy voting services to our client. Your primary focus as an Analyst is managing the entire lifecycle of the corporate action event from event announcement, instruction reconciliation, until the completion. You are responsible to ensure that the client votes on proxy events are accurately recorded in market through the oversight process.
This role provides the platform to interact with other global partners like the middle office teams, client service managers, product partners, and other regional processing teams in the LOB on daily operational matters including monitoring, analyzing, and advocating continuous improvement of the service delivery relationship between JPM and the client by leveraging various systems and digital tools across the organization. You will work with, and manage through, other operational areas both locally and globally to ensure provision of timely and efficient level of issues resolution.
Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measurable and proven service performance.
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Global Custody Asset Servicing and Proxy Support is an operation team set up in Hong Kong that process all types of corporate action events in APAC market. This team is also responsible to perform the oversight and governance for Proxy voting services to our client. Your primary focus as an Analyst is managing the entire lifecycle of the corporate action event from event announcement, instruction reconciliation, until the completion. You are responsible to ensure that the client votes on proxy events are accurately recorded in market through the oversight process.
This role provides the platform to interact with other global partners like the middle office teams, client service managers, product partners, and other regional processing teams in the LOB on daily operational matters including monitoring, analyzing, and advocating continuous improvement of the service delivery relationship between JPM and the client by leveraging various systems and digital tools across the organization. You will work with, and manage through, other operational areas both locally and globally to ensure provision of timely and efficient level of issues resolution.
Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measurable and proven service performance.
Job responsibilities
- Ensure timely and accurate completion of Controls, Checks, Instructions, and Queries on a daily basis.
- Review and, where necessary, update existing processes or procedures to minimize risk and improve the operational environment.
- Reconcile, validate votes from Proxy vendors.
- Take full responsibility for adherence to all departmental procedures, policies, checkpoints, and controls.
- Proactive follow up on any client's queries / escalations
Required qualifications, capabilities, and skills
- Financial Services background is not essential, but with Custody or Investment Bank Asset Servicing experience (Income / Corporate Actions / Proxy Voting) will be preferred.
- Proven experience in driving various process enhancements and digital tools initiatives globally and regionally
- Maintain high attention to detail with risk associated to the process
- Experience of communicating both oral and written to management, clients and colleagues
- Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast-paced environment
Preferred qualifications, capabilities, and skills
- Prior experience in custodian services / settlement.
- Proficient in Microsoft Office
- Good and effective communication skill to both external and internal stakeholders
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Top Skills
MS Office
JPMorganChase Singapore Office
One@Changi City, Changi Business Park Central 1, Singapore, 486036
Similar Jobs at JPMorganChase
Financial Services
The role involves managing client onboarding for Institutional clients, coordinating with multiple stakeholders, and ensuring effective communication and documentation throughout the onboarding process.
Top Skills:
AlteryxExcelMS OfficePowerPointPythonTableauVisioWord
Financial Services
The Client Services Analyst will manage client inquiries in payments, ensure high-quality service, analyze data, and drive efficiency cross-functionally.
Top Skills:
AI
Financial Services
The Payments Product Solutions Specialist will drive client engagement and solution design for APAC payment rails products, focusing on commercialization and pipeline management.
Top Skills:
BlockchainPaymentsTreasury Management
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
