Functional Business Analyst
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 10 years
Job Mode: Full-time
Work Mode: On-site
Responsibilities
· Collaborate with BU Specialists to elicit and review business requirements
- Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
- Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
- Monitor and manage risks /issues related to requirements and scope creep
- Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
- Write business functional release notes and contribute to deployment plan
- Collaborate with IT teams to ensure non-functional requirements effectively incorporate security requirements
· Work with Test Manager to translate business requirements into test scenarios
· Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
- Perform impact assessment and estimation for project and change requests
- Manage Scope creep and Change Request
- Facilitate / provide "Train the Trainer" on application enhancements
- Maintain up to date knowledge base related to application features and processes (subject matter expertise)
Requirements:
Education:
- Bachelor's degree in finance or equivalent
- Minimum 10 years of relevant experience. Candidate with experience between 7 – 9 years of relevant experience can be considered on a case by case basis.
Essentials
- Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
- Understanding of technology and operational processes across functions / departments in the bank/market.
- Familiar with change management processes and project management fundamentals
- Resourceful team player and good leadership to drive discussions and resolutions
- Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
- Passionate, diligent and resilient individual with ability to thrive in ambiguity
- Experience in scoping and evaluation - Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
Key Domain/ Technical Skills
- Knowledge of Finance and Reporting
- Good with MS Powerpoint and Excel
- SQL, VB, Python
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
