Functional Business Analyst for Data & CRM

1.     Responsibilities

·       Work as a functional business analyst with the project team for DataMart and customer relationship manager systems

·       Liaise with stakeholders from business, technology, and other departments to clarify, define and document the requirements (functional & non-functional) and streamline the processes.

·       Define and/or propose sound solution to address business needs.

·       Review functional specification and ensure alignment with business requirements.

·       Review UAT test cases and participate in UAT.

·       Follow the bank’s process and procedure to deliver quality artifacts and meet key milestones within expected project timeline.

2.     Requirements

·       Minimum 8 years of experience in financial and banking industry

·       Understand wholesale banking domain knowledge and products such as customer onboarding & servicing, loan and trade; knowing the business workflow is a plus

·       Experience in corporate credit origination or similar areas

·       Experience in SDLC and possess basic technical skills, such as web application, API, database, SQL, data visualization, and reporting

·       Able to work independently or with limited guidance

·       Good communication and stakeholder management skills

·       Teamwork spirit and positive mindset