Executive Administrative Assistant, Commercial & Investment Bank

Job Description
Join a team where your organizational skills and attention to detail will help drive business success. You'll be empowered to take initiative, collaborate with talented colleagues, and support leaders who value your expertise. This is your opportunity to grow, learn, and contribute to a culture of excellence. Be part of a workplace that values diverse perspectives and rewards innovation.
As an Executive Administrative Assistant in Commercial & Investment Bank, you will be responsible for performing an array of administrative functions requiring confidentiality, initiative and sound decision making for the executives, their team of managers & stakeholders, and coordinate efforts with other admins across Commercial & Investment Bank. You bring years of experience being an Assistant while being very adaptable, and welcoming change. You will rely on excellent organizational skills and the ability to effectively handle multiple priorities. You will need to adapt procedures, processes and techniques to the completion of assignments and in line with the department's activities and goals. Duties also include heavy meeting arrangement; managing multiple calendars and recurring client / team events, submitting expenses via Concur, handling invoices, phone coverage, reviewing incoming correspondence / emails and preparing responses. Additionally, you will exercise independent judgment, escalation.
Job responsibilities

• Manage complex calendars, schedule meetings, and coordinate conference calls across multiple time zones
• Organize and coordinate domestic and international travel arrangements, including visas and detailed itineraries
• Process expense claims and invoices accurately and in a timely manner
• Exercise discretion and sound judgment when handling confidential information
• Provide professional support for visitors and callers, addressing inquiries with courtesy and efficiency
• Prepare and review correspondence, ensuring accuracy and professionalism
• Support logistics for client and internal meetings, collaborating with cross-functional teams
• Identify and escalate critical issues, following up to ensure resolution
• Maintain records in compliance with policies and procedures
• Assist with special projects and provide backup coverage for other assistants as needed
• Take on new responsibilities to support evolving business needs

Required qualifications, capabilities, and skills

• Minimum 4 years of administrative experience in a professional environment
• Strong partnership skills, i.e. develop relationships with peers, clients etc.
• Ability to collaborate and work well with others, with a calm and willing attitude, in a fast-paced and team-orientated environment.
• Prioritize and simultaneously handle multiple tasks with flexibility.
• Work with limited supervision, perform under pressure and meet tight deadlines
• Excellent interpersonal and communications skills, with ability to prepare diligent written internal and external correspondence, proven experience interacting with senior management
• Meticulous attention to detail, excellent organizational skills and discretion with confidential information
• Strong analytical, problem solving and critical thinking skills

Preferred qualifications, capabilities, and skills

• Administrative professional certification is a plus
• Experience in event planning or project management
• Prior experience in investment banking or financial services
• Business-level proficiency in Mandarin
• Advanced skills in Microsoft Office Suite
• Experience supporting senior management
• Ability to adapt to changing priorities and work independently

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.