Job Description SummaryThe Executive Account Manager (EAM) is tasked with driving order and sales growth across the GE HealthCare (GEHC) portfolio by influencing investment levels and increasing GEHC’s market share in Germany.
The EAM will establish and nurture business relationships with key executives to develop and implement long-term plans. The assigned accounts are typically large, multi-site, market-leading, and highly strategic health systems, academic institutions, large private/public chains, and Group Purchasing Organizations.
The EAM is responsible for proactively developing and executing a comprehensive GE HealthCare Sales strategy that leverages the strength of GE HealthCare’s extensive portfolio of products, services, and solutions to drive and secure significant, strategic, cross-P&L customer purchases.
The EAM will report to the Germany Leadership team and will be part of a global network of Executive Account Managers.
The ideal homebased work location would be in Bavaria or Baden-Wuerttemberg but we are also open to consider other parts of Germany for the right profile.
At GE HealthCare, our machines, our software, our solutions, our services, and our people make a genuine difference to medical professionals and patients all over the world. That’s because we never lose sight of what healthcare really needs—the human touch.
Job DescriptionYour Responsibilities:
- Achieve sales, orders, and margin targets for GEHC sales within assigned strategic clients while managing costs within budget.
- Build long-term strategic relationships with clients to add value beyond the point of sale.
- Develop a business plan and strategy to create new business opportunities for all GEHC products and services.
- Continuously develop and maintain relationships with key clients, understand their initiatives and priorities, and keep GEHC Region Manager, Zone Manager, and Product business leaders informed and involved.
- Establish and enhance executive-level relationships with clients by resolving issues responsively and addressing customer needs by integrating all appropriate GEHC resources. Promote service offerings to identify and escalate commercial service needs to drive customer NPS.
- Build and leverage strong internal relationships within the EAM Network and the local sales team.
- Facilitate comprehensive offerings and pricing for large projects in collaboration with the GEHC Regional commercial operation and Healthcare Partners teams.
- Ensure customer satisfaction and compliance with commercial contracts in accordance with GEHC policies (invoicing, revenue recognition, sourcing, cash collection).
Your Profile:
- Bachelor’s degree from an accredited university or college (Health IT, biomedical, electro-mechanical, or civil works is an advantage).
- Significant experience in Account Sales, Marketing, and/or Business Management.
- Equivalent knowledge and experience in the medical equipment device market.
- Strong knowledge of the Healthcare High Tech / Health IT Industry and understanding of HealthCare Policy and Strategies in targeted markets.
- Proven track record of successful relationship building with C-level executives.
- Experience in Radiology, Cardiology, or Healthcare Digital is a plus.
- Willingness to travel regularly and a valid driving license.
- Strong communication skills in English and German.
Desired Characteristics:
- Customer-oriented and committed to quality.
- Experienced in matrix environments.
- Strong and inclusive leadership and communication skills, with the ability to lead and drive resources, energize, develop, and build relationships at all levels within an organization in a collaborative spirit.
- Proactive, self-directed, creative, clear-thinking, and able to implement plans through a well-thought-out process.
- Excellent presentation skills, capable of presenting ideas to customers in a way that inspires understanding and impact about GE HealthCare.
What We Offer:
- A strategic sales opportunity with one of the world’s leading Healthcare Solutions providers.
- A workplace that empowers and values servant leadership, lean thinking, teamwork, and entrepreneurial spirit.
- A home-based work arrangement with mobile working in Germany and a company car for private use.
- Attractive additional benefits such as an occupational pension scheme, direct insurance, fitness bonus, and more.
About GE HealthCare
GE HealthCare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally. We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health - digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare - Creating a world where healthcare has no limits
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Additional Information
Relocation Assistance Provided: No
