Provide application and sales support for metrology products: deliver demos, training, solution and fixture design, promote software services, and ensure process and compliance adherence while generating after-market revenue.
Responsibilities:
- Application Support: Collaborate with the sales team to provide precise solutions to potential customers.
- Sales Support: Assist the sales team by delivering demos, presentations, and meetings to showcase our solutions.
- Skill Development: Enhance skills and knowledge through ZEISS Academy learning paths and skills matrix related to assigned products and services.
- Revenue Generation: Sustain revenue for the After Market Sales portfolio, including:
- Measuring services, accessory solutions, programming services, and consulting services.
- Promote software business, including software maintenance, additional software options, software upgrades, and Zeiss Inspection Data Management software.
- Training:
- Conduct training sessions for end customers and public courses through the ZEISS Academy.
- Provide training based on sales contracts and billable training on our devices, software, solutions, and preparatory courses such as AUKOM.
- Understand all aspects of compliance, standard operating procedures (SOPs), certifications, and accreditations as a trainer.
- Manage various training modes, including remote virtual setups, classroom setups, On-Site setups, and webinars.
- Solution Design: Offer solutions for fixturing design, special tools, stylus, and project solutions, such as designing fixtures for programming services.
Process Compliance:
- Adhere to process requirements, operational procedures, legal compliances, and brand compliance.
Accomplish reports on time, including Service Ticket entries and obtaining customer sign-off on the last day of the job
Qualifications:
- Bachelor's Degree in Mechanical Engineering, Mechatronics, or a relevant engineering field.
- Minimum of 2 years of work experience.
Preferred Knowledge:
- Experience with industrial X-ray or Computer Tomography (CT) is an advantage,
- Know-how in Coordinate Measuring Machines (CMM) software programming and metrology.
- Familiarity with CAD-based software, with a preference for ZEISS CALYPSO and ZEISS INSPECT Software.
Additional Skills:
- Knowledge or experience in dimensional metrology, GD&T, SPC, and defects analysis is an added advantage.
- Proficiency to read and understand technical drawings.
- Confident and clear presentation skills to medium to large audiences.
- Experience in providing talks, facilitating workshops, and conducting customer training is an additional advantage.
- Product selling Skills and customer service handling
Your ZEISS Recruiting Team:
Rebecca FelixTop Skills
Zeiss Calypso,Zeiss Inspect,Zeiss Inspection Data Management,Cad-Based Software,Cmm Software Programming,Industrial X-Ray,Computer Tomography (Ct)
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