Engagement Manager / Change Lead

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

 Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

 We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

About the role:

We are establishing a new Growth and Delivery Acceleration Practice within OCBC’s Group Operational Excellence to partner with business and functional leaders in building next generation scalable, high performing growth engines. You will partner key stakeholders in designing enhancement to existing or develop new business and operating models to take change initiatives to market.

We are looking for builders who have been operating at the intersection of strategy and execution, ideally within Financial Services, with the track record to lead go-to-market or scaling initiatives within revenue-focused environments.

What you will do:

1) Translate strategic intents into aligned and actionable Business Models, with clear governance structure and operating requirements

2) Through defining business ambitions, support translating of operating requirements into clarity and alignment of investments, balance sheet, operating capacity, and/or services standards required to deliver on business objectives

3) Work closely with Business Heads, Product Owners, and Functional Specialists (e.g. Risk, Finance, and Legal) to align approach, scope, and operationalise these Business Models and requirements

4) Build operating frameworks, dashboards, and toolkits to sustain post implementation transformation and scaling

5) Working closely with Business Heads scope and identify enhancement opportunities to existing business value drivers

6) Secure new mandates in ongoing engagement with stakeholders, through reframing complex problems into practical, outcome focused options, and demonstrate how the team can enable systematic, end-to-end design and delivery

7) Contribute to the institutional Growth and Delivery Acceleration Practice’s playbook and help define how the team can contribute to organisational growth

8) Lead / mentor junior team members

Who you are:

You bring 8 or more years of experience in one of more of the following roles or environments:

1) Private Equity Operating Teams: Experience in supporting the developing and executing value creation plans, post-deal transformation, or portfolio company scale-ups

2) Growth Team / New Ventures: Led launch of new products or expansion into new markets

3) Chief of Staff / Business Manager to Revenue Units: Proven ability to run operating rhythm, drive cross-functional alignment, and lead transformation improvements in existing business and operating models alongside business leaders

4) Revenue Operations: Hands-on involvement in leading sales enablement and/or go-to-market optimisation

You also bring:

1) A strong bias for execution and comfort with ambiguity

2) The ability to build trust quickly with senior business and functional stakeholders

3) A pragmatic, systems-thinking mindset – with ability to connect dots and identify trade-offs across business, risk, and operations

4) Comfort in balancing long range strategic thinking with near-term operationalisation requirements

5) Experience in banking, fintech, or financial services preferred but not required

6) Bachelor's Degree or higher from a reputable university / college. Professional financial qualification (e.g. CFA, CPA, FRM) will be an added advantage for those without prior banking, fintech, or financial services experience

Why join us?

1) Help build a next-generation growth scaling unit inside one of the region’s most trusted bank

2) Be part of a founding team with access to complex, high-impact opportunities within the fastest growing economies

3) Work at the intersection of strategy, execution, and operations

4) Gain exposure across, product, business, and regulatory domain in a fast-evolving financial services landscape

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.