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Ensign is hiring !
Responsibilities
Manage and operate DLP platforms based on clients’ procedures. Function Level 1 DLP Operator to perform first level incident response and request fulfilment.
Operations
- Provide level 1 support for incidents, including engaging 3rd party support from the product vendors.
- Test hotfixes, service packs, update rollups and patches, as per the instructions of the Patch Manager
- Support new initiatives as requested by the Customer.
- Advise the Customer on all DLP policy change requests, and ensure the change adheres to the policy guidelines.
- Review and update DLP policy configured for the DLP Client Service and as directed by Customer.
- Provide summary information of specific Central DLP System configurations, security policies and settings.
- Conduct technical support briefing for the Customer
- Coordinate a review exercise on all DLP policy with the Customer.
Infra
- Monitor device’s health and availability
- Resolve device’s health incidents within Service Level Agreement (SLA)
- Implement configuration changes and process requests from clients
- Manage device tuning and patching
- Implement major upgrade and enhancements review
- Manage any hardware replacement and license
- Maintain existing operational documentation required for technology management processes or to maintain device health
- Update the operational documentation to ensure that any latest changes to the operations are being captured
Requirements
- Diploma/Degree in Information System/Information Security from a recognized institution
- 0-2 years of experience required
- Meticulous self-starter with a positive attitude
- Basic, yet sound technical understanding of operating systems, network architecture and design
- Basic, yet sound knowledge of network routing and switching fundamentals to include knowledge of Multiprotocol Layer Switching (MPLS)
- Basic, yet sound knowledge of Virtualization, Hypervisors and Virtual Storage Area Networks
Ensign InfoSecurity Singapore Office
30A Kallang Place, #08-01, Singapore, Singapore , Singapore, 339213
What you need to know about the Singapore Tech Scene
The digital revolution has driven a constant demand for tech professionals across industries like software development, data analytics and cybersecurity. In Singapore, one of the largest cities in Southeast Asia, the demand for tech talent is so high that the government continues to invest millions into programs designed to develop a talent pipeline directly from universities while also scaling efforts in pre-employment training and mid-career upskilling to expand and elevate its workforce.
