Director, Services Business Development - Retail & Commerce

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Services Business Development - Retail & Commerce
Overview
Director/Senior Managing Consultant, Services Business Development-Retail & Commerce
Mastercard Services provides cutting edge services in the areas of Business & Market Intelligence, Customer Acquisition and Engagement, Security Solutions, and Open Banking. Focused on thinking big and scaling fast, our sales team is responsible for end-to-end solutions for a diverse customer base including large airlines, retailers, ecommerce and telcos.
As a member of our Retail & Commerce Business Development team, you will be at the frontline of generating excitement and demand for our unique solutions. We value individuals who possess consultative sales experience, exceptional analytical and problem-solving skills, comfort navigating complex sales processes, and the ability to form and manage successful lasting client relationships.
The Role
As Senior Managing Consultant, you will be instrumental in driving the growth with some of our key customers. You will be responsible for managing a portfolio of strategic clients building on existing relationships and initiating new ones to generate and qualify opportunities and promote Mastercard Services solutions to drive sales.
To be successful the ideal candidate will:
Cultivate strong working relationships with clients, ensuring effective collaboration and engagement while driving revenue growth and expanded buying centers.
Demonstrate strong networking skills and a high degree of confidence initiating contact with new prospects to generate and qualify leads.
Have a customer first attitude, capable of uncovering customer needs beyond their explicit requests and crafting innovative customer strategies.
Take ownership of the sales process, from prospecting to executing commercial contracts, ensuring seamless and efficient sales cycles while driving urgency with clients.
Be responsible for achieving sales targets, revenue goals, and sales projections, consistently delivering outstanding personal performance.
Lead both formal and informal pitches, from storyboarding to face-to-face presentations, delivering concise and persuasive materials tailored to the specific needs and level of the audience.
Collaborate with stakeholders to define and refine engagement scope, ensuring alignment with business objectives and client requirements.
Support project / customer success teams in problem-solving efforts and structuring project workplans.
Create and deliver compelling and concise presentations that effectively communicate key insights and recommendations.
Coach and provide valuable feedback to team members, fostering their professional growth.
Proactively seek new knowledge and skills, contributing to the development of intellectual capital within our organization.
All About You
Significant B2B sales experience, preferably software as a service (SaaS), data & analytics, and/or cybersecurity solutions.
Proven ability to meet/exceed sales targets and quotas
Strong analytical and problem-solving skills, enabling you to tackle complex challenges and gain credibility with account teams.
Strong communication and persuasion skills, both written and oral.
Exceptional relationship management skills, fostering long-term partnerships with clients.
You are a strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues
You have a strong commercial drive with the ability to monetize senior client relationships based on empathy, thought leadership, knowledge of product impact, and subject matter expertise
Must have the ability to own and drive end-to-end sales including prospecting, scoping/pricing, business case development, contract development, client negotiation, gaining legal approval, sign contracts, and project kickoff.
Experience managing projects and / or teams, showcasing your leadership abilities.
Knowledge of consumer and commercial payments market is a plus
High level of energy, drive, enthusiasm, initiative, and commitment.
Outstanding multitasking abilities in a fast-paced, deadline-driven environment.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.