Director, Sales Readiness, Digital Sales

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Join Visa's Trailblazing Digital Sales Team  

Are you ready to be part of something transformative? Digital Sales is at the forefront of Visa’s sales organization, playing a pivotal role in building stronger relationships with our clients and scaling our business. Our Digital Sales teams harness cutting-edge technology and sophisticated analytics to craft tailored solutions for clients and unlock exciting new opportunities. 

Why You Should Apply: 

• Innovative Environment: Work with the latest tech and analytics in a sales team that champions creativity and innovation.
• Career Growth: Visa is a global leader in payments with endless opportunities for growth and development.  
• Dynamic Atmosphere: Thrive in a dynamic, collaborative, and nimble environment that combines the best aspects of a startup with the stability of a large global company. 

This is a full-time role based in our Singapore office. If you are passionate about innovation, eager to make a significant impact, and excited about growing your career with a global company, we invite you to apply and be part of Visa's exciting journey. 

Job Description and Responsibilities 

The Sales Readiness Director will enable sales leaders and representatives to swiftly and effectively apply training, leverage resources, and engage with customers in real-world scenarios. This role involves collaborating with the AP Digital Sales team, AP functional partners, and the global Digital Sales enablement team to develop and implement practical, data-driven solutions aimed at transforming the sales processes for Digital Sellers and Business Development Representatives.

Key Responsibilities:

• Engage with new hires, current team members, and sales leaders to enhance their practical understanding of Visa products and sales strategies through real-world application.
• Localize and execute the digital sales readiness and enablement strategy, including onboarding excellence and ongoing regional initiatives, ensuring sales teams are prepared to apply their training in everyday scenarios.
• Lead onboarding and advanced live training sessions, ensuring an engaging and effective training experience for new hires.
• Provide real-time coaching and feedback on lead management, prospecting, objection handling, deal strategy, negotiation, and tools training to enhance practical sales skills.
• Organize and facilitate sales skills workshops designed to improve real-world seller performance and readiness.
• Partner with global Digital Sales enablement lead to identify opportunities for enablement and sales coaching optimization through technology and operational design.
• Conduct regular sales training sessions, workshops, and role-playing exercises to reinforce critical sales competencies, customizing training solutions based on specific needs of the end-user.
• Support targeted sales programs to enable the sales team to increase their pipeline and revenue through practical application of training.
• Provide real time sales coaching with both sales and demand response teams inclusive of supporting and driving client conversations
• Analyze and process data to deliver insights that identify and refine training needs, assessing the effectiveness of regional readiness programs.
• Lead cross-functional efforts within the region, aligning all stakeholders behind a single, regional sales readiness and enablement calendar.
• Ensure that we have relevant value propositions for our customer segments, facilitating their practical application by the sales team.
• Facilitate and actively promote the sharing of best practices and influence their adoption across the region.
• Track and report on the effectiveness of readiness initiatives in the region.
• This role is highly commercial and analytical, focusing on ensuring sales teams are not only equipped but also ready to engage effectively in real-world sales interactions.

Qualifications:
Basic:

• At least 12 or more years of relevant experience in a full-cycle sales role, sales readiness, or related field with a focus on onboarding and skills development
• Experience coaching and delivering value selling or solution selling programs aligned to a sales methodology
• Client facing experience guiding sales executives as trusted advisors through strategic advice based on deep knowledge of their business, challenges, and industry.
• A passion for teaching, a strong grasp of adult learning principles, and the ability to deliver engaging, hands-on programs while representing a positive and collaborative team
• Proven ability to deliver both in-person and virtual training to diverse, multi-cultural teams
• Excellent communication, presentation, and coaching skills, wit the ability to engage teams and leaders across multiple seniority levels
• Strong organizational skills with the ability to manage multiple training initiatives and prioritize effectively
• Growth oriented mindset

Preferred:

• Proficiency in multiple regional languages would be a plus
• Experience with a sales learning & engagement platform (i.e. Highspot)

Additional Information:

• Working location: This role is based in Singapore full-time in the office.
• Travel Requirements: This position requires travel less than 10% of the time.
   

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.