Director, Global Product Support (GPS) Engineer

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

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You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

Engages with customers at a Senior and management  level to identify High Value Problems affecting customer's ability to achieve technology milestones.  

Manages GPS Managers and Engineers providing highly visible customer support through the performance of on-site installation, as well as any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. 

Responsible for technical development of  GPS unit.  Mentor new managers.   Implement appropriate training plans to enhance strength of the team

Define budget and track costs for the GPS unit.

Technology expert on several product lines within the BU

Participate in and drive  Engineering Design Reviews

Functional Knowledge

• Demonstrates broad and comprehensive understanding of different systems, theories and practices

Business Expertise

• Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions

Leadership

• Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy

Problem Solving

• Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment

Impact

• Guided by segment/functional  strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business

Interpersonal Skills

• Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience 

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Additional Information

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Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.