Director, Account Management

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Account Management
Overview
The Account Management team is looking for an Account Manager role to drive our B2B customer strategy (for Financial Institute Issuers) forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer and business development through consultative sales, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
Design and drive business with key customers as an Account manager. Face our partner issuers / acquirers and conduct business under guidance by senior Account team leads and co-work with multiple internal functions.
- Lead and manage existing customer relationships, and work to identify opportunities and customer needs. Connect customer needs with potential MA solutions with relevant teams, including partnership potential with customer group.
- Develop and structure customized pitches and proposals to meet client needs and addressing opportunities.
- Arrange client engagement throughout sales cycle and negotiate to gain strong outcomes for Mastercard.
- Arrange all aspects of client servicing and client satisfaction
- Conduct necessary administrations and reporting to manage and grow MA revenue.
Requirements
- Fluent in Japanese and business level English language.
- Basic business skills. (e.g. Multi-task management, analysis, documentation, presentation)
- Consultative Sales, business development or equivalent experience would be preferable.
- Knowledge / experience on digital payments, or IT / Strategy consulting experience would be plus.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.