Digital Strategist

As passionate about our people as we are about our mission.

What We’re All About:

Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients.  At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.

What Makes Q2 Special?

Q2 is seeking experts in the financial services technology industry to promote Q2 FraudTech products, services and solutions with existing Q2 prospects and customers and industry influencers including consultants, analysts, and system integrators. As a Digital Strategist, you will provide subject matter expertise about Q2 FraudTech products to Q2 representatives. Viewed as a seasoned, influential individual contributor, you will provide input and feedback to Q2 executives on the planning, designing, due diligence and implementation of their existing strategic business objectives concerning those assigned Q2 products, services and solutions.

A Typical Day:

• Leverage deep domain expertise to formulate, test and advance differentiated messaging for Q2 FraudTech solutions, and share public industry data and trends to drive desired outcomes and impact for the company.
• Conduct market analysis specific to Q2 FraudTech solutions.
• Document knowledge and experience specific to Q2 FraudTech solutions to help train other externally facing roles.
• Contribute to net new sales, cross sales, customer renewals, and customer turnarounds for assigned fraud segment and products.
• Create fraud differentiation messaging pitch decks, demo workflows and scoping routines for enterprise fraud opportunities.
• Participate in Q2 and industry conferences and speaking engagements.
• Attend deal strategy sessions with customer success, sales leadership and a regional sales manager to formulate approaches with a promising sales lead for assigned segment and products both for existing customers and prospects.
• Present Q2 fraud strategic overviews with comparison metrics for Q2 clients in assigned segment  in the Q2 executive briefing center.
• Work with Marketing and Revenue Operations to formulate new and differentiated sales engagement messaging for assigned Q2 segment and products.
• Review product strategy and roadmaps for assigned products with consultants as required.
• Attend cross-functional leadership meetings to provide feedback on industry trends and challenges relevant to Q2 customers, assigned segments and products.
• Create customer testimonials with real world ROI data for use in a presentation with a prospect.
• Attend strategy offsite meetings to formulate deal strategy and support for Q2 customers, assigned segments and products.
• After initial year at Q2, role growth could include other assigned segments and products.
   

​Bring Your Passion, Do What You Love. Here's What We're Looking For:

• Typically requires a Bachelor’s degree and a minimum of 12 years of financial services, fraud technology or related experience; or an advanced degree with 8+ years of experience; or equivalent related work experience.
• 6+ years of experience in external customer or prospect facing roles.
• 6+ years of solution consulting, product marketing, sales, product management or customers success work.
• 6+ years of industry consultant, analyst or systems integrator role work.
• 6+ years of financial services or financial services technology work at a financial institution or fintech, preferably in executive, sales or product roles.
• A deep and strong understanding of banking, financial services, financial technology, fraud technology, digital banking, digital experience, payments and commercial banking. 
• Experience with SaaS based Digital Banking, Risk and Fraud, Pricing and Profitability or Banking-as-a-Service knowledge.
• Expert problem solving, analytical, critical thinking and communications skills.
• Negotiating and selling skills to improve Q2 and customer outcomes.
• Ability to work in a fast-paced team environment and have a collaborative mindset.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

How We Give Back to the Community:

You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.