Developer
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Experience: 10 years
Job Mode: Full-time
Work Mode: On-site
Responsibilities:
You will be responsible for ensuring DevOps systems reliability, availability and getting systems back to steady state as quickly as possible. You cultivate automation initiatives, script development and transformation of DevOps tools and operability. You ensure automation thru self-service channels. You would also be maintaining all DevOps Enterprise toolsets, OS patching, tools version upgrades, certificate-renewals. You would be able to cultivate enterprise monitoring culture, living and breathing SRE principles to identify and remediate issues before SLA, SLI, SLOs are violated. The successful candidate will be a technically savvy, dynamic leader, excellent communicator, have demonstrable technical hand-on supporting DevOps toolset coupled with excellent infrastructure knowledge and automation expertise.
As part of a cross-functional product development group, you should be comfortable with working as part of highly talented teams ensuring that modern technology and process are utilised as part of the role
We’re looking for a hands-on engineer who will be:
· MUST have deep hands-on knowledge and experience in DevOps tool chain support and operability
· Ensures all DevOps tools 100% uptime, ensuring high levels of application reliability and resiliency
· Supporting and maintaining full stack DevOps toolsets. (Jira, Confluence, Bitbucket, Jenkins, SonarQube, Artifactory, xRay)
· Troubleshoot, deep dive RCA and fix DevOps platform issues related to DevOps platforms
· Establish enterprise monitoring capabilities for DevOps toolsets
· Has deep technical knowledge on debug, troubleshooting Jenkins groovy scripts, pipelines thru Jenkins, Bitbucket, SonarQube, etc
· Able to code, script, automate full DevOps automation capabilities to enhance and elevate automation from manual human tasks. Always able to find ways to automate, develop scripts, innovate new ideas to reduce human work and repetitive tasks.
· Support OS and DevOps applications patching related activities.
· Remediate DevOps infrastructure issues such as Control-M jobs, backup jobs, BMC Alerts, schedulers, cron-batch, shell scripting commands, etc.
· MUST have automation thru server-side Unix/Linux shell scripting technical knowledge
· Work with the vendors in areas of technical support, upgrade DevOps tools, etc
· Configuring server side items - SSO, SSL, Load Balancer, Auto Scaling and DNS setup
Requirements:
Knowledge of DevOps Tools
· Technical hands-on knowledge in Dynamic Application Security Testing (DAST) HCL AppScan
· Deep Technical hands-on knowledge in Atlassian stack (Jira, Confluence, Bitbucket)
· Deep Technical hands-on knowledge in platforms such as Jenkins, SonarQube, Artifactory, xRay
Debug and Issue Troubleshooting
· Debug, troubleshooting, diagnose, fix platforms related issues for all the above DevOps tools
· Debug, troubleshooting, diagnose, fix groovy scripts issues (runtime Build, Deploy, Scan, etc)
Pipeline development and Automation
· Hand-on experience in coding, developing and maintaining CI/CD build, deploy pipelines
· Deep Technical experience in automation with groovy scripts.
· Deep technical experience in server-side Unix/Linux shell scripting.
· Able to develop and enhance new automation scripts thru Jenkins pipelines (Groovy scripts, APIs)
Platform Tool Support
· Prior working experience installing, configuring, integrating, upgrading and patching CI/CD toolset.
· MUST be able to work in stretch example: off-office hours support (weekends, holidays)
· Support and maintain all DevOps platform tools uptime to meet SLA
· Support DevOps pipelines issues (Build, Scan, Deploy, Run, Test) phases of DevOps
· Support to DevOps champions and development team
Should:
· Build relationships with DevOps domain champions, development communities and developers
· Comfortable working in a challenging environment
· Able to design a strategy and then execute against it
· Manage delivery of complex projects by simplifying into smaller deliveries
· Ability to benchmark industry standard tools and implement it
Advantageous
· Knowledge of SRE best practices
· Implement SLI, SLO key indicators to this role
· Extensive background in working with service support teams Infrastructure, Network, Storage, Security, Operations
· Self-directed and comfortable working in ambiguous environments
· Experience working in a highly matrixed organization
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
