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Adventus

IT Support Engineer

Posted 7 Days Ago
Be an Early Applicant
Singapore
Junior
Singapore
Junior
The IT Support Engineer will provide technical assistance to users both on-site and remotely. Responsibilities include troubleshooting technical issues, deploying and maintaining systems, managing Windows OS, Active Directory, Office 365, and Intune configurations, and ensuring high user satisfaction through effective customer service.
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Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe.


We help organizations bring about positive transformation to their businesses by leveraging intelligent applications of innovative solutions and pertinent services to remain winners in today's ultra competitive marketplace.


With our strong network of technology partners, excellent domain expertise and differentiated value proposition, we are able to go above and beyond for our customers, far exceeding expectations.


Job Description:


Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems


Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)


Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management


Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs


IT asset management and other adhoc duties as assigned


Knowledge of ITSM or ITIL will be an added advantage


Job Requirements:


Good knowledge of Windows OS, AD, Office 365


2-3 years of relevant working experience, preferably from SI environment


Strong problem solving skills and positive attitude


Good coordination and communication skills with internal and external customers


Able to work independently with minimum supervision


Excellent customer management skills


Entry level candidates are welcomed to apply


Preferably with ITIL Certification.

Top Skills

Office 365
Windows
HQ

Adventus Singapore Office

1 Fullerton Road, Singapore, 049213

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