The Customer Project Manager II will oversee Radio Network projects, ensuring on-time delivery, strong governance, risk management, and team leadership, while striving for customer satisfaction through innovative solutions.
Join our Team
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
About this opportunity:
We are seeking an upbeat, motivated, solutions-focused individual to join our team as a Customer Project Manager. As a Customer Project Manager, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead all aspects of governance and strategy as you work to deliver solutions utilizing Ericsson and 3rd party products and services. The primary focus is to understand customers' needs and provide superior services by creating outstanding business value for our customers through efficient and innovative solutions.
If this sounds like your area of expertise, we want you on our team!
What you will do:
The skills you bring:
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more .
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected] .
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Toronto
Job details: Customer Project Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• Ontario: $106,000 - $140,000
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3 personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.
At this time, Ericsson Canada Inc. does not provide immigration assistance/sponsorship now or in the future for this position.
About this opportunity:
We are seeking an upbeat, motivated, solutions-focused individual to join our team as a Customer Project Manager. As a Customer Project Manager, you will make use of industry-leading tools and methodologies to position programs for success! This role will lead all aspects of governance and strategy as you work to deliver solutions utilizing Ericsson and 3rd party products and services. The primary focus is to understand customers' needs and provide superior services by creating outstanding business value for our customers through efficient and innovative solutions.
If this sounds like your area of expertise, we want you on our team!
What you will do:
- Drive sophisticated and complex Radio Network projects, from Design through Acceptance for Ericsson's Customers in the Information and Communications Technology (ICT) industry
- Lead and empower local and global teams (internal and external) to deliver on-time, enhance profitability, and improve continuously, through strong governance and project controls
- Identify and mitigate risks, raise and resolve issues
- Lead change management
- Build strong internal and external relationships
- Harvest and optimize best practices, create and share knowledge to industrialize delivery processes
- Promote a "one team" atmosphere and coach project team members to support their professional growth
The skills you bring:
- Bachelor's degree in an Engineering or Business field
- 8+ years as a Customer Project Manager with successful End to End Network Deployment Project Management experience (Design to Acceptance)- preferably with Tier 1 Customer experience
- Proven Leadership (creating clarity of goals, developing people, delivering results)
- Customer communication- both working level and executive level
- Keen focus on project financials, team leadership, customer relationships, and cross functional departmental support
- Site Swap and Site Modernization experience
- Use of Ericsson Network Rollout processes/tools and deployment methodologies
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more .
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected] .
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Toronto
Job details: Customer Project Manager
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary offered is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
The salary range for this position is
• Ontario: $106,000 - $140,000
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Sales Incentive Plan: Your pay also includes the opportunity for sales incentives as a part of Ericsson's Sales Incentive Plan. Actual payouts are based on performance of the business against the unit's objectives, individual performance, and the individual incentive target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.
Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericsson's Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employee's contribution into the Registered Retirement Savings Plan, up to 8% of the employee's contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also receive basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost, as well as short-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation, plus at least 3 personal days, minimum 10 holidays, 1 volunteer day, and sick days. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, wellness account, and recognition programs.
Top Skills
Deployment Methodologies
Ericsson Network Rollout Processes
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