Control Manager - Associate

Job Description
You are a strategic thinker passionate about driving solutions in control management. You have found the right team.
As a Control Management Associate in our Finance team, you will spend each day defining, refining, and delivering set goals for our firm. You will be responsible for ensuring the line of business maintains a sustainable and disciplined end-to-end control environment. Your role involves identifying and escalating issues with urgency and partnering with the business to ensure timely remediation. The team supports top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job responsibilities

• Partner with stakeholders to evaluate and perform an end-to-end analysis of the business's risk and control environment, identifying significant gaps and weaknesses, and determining the root cause of control breaks.
• Ensure controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
• Perform ongoing analysis of program-related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies.
• Serve as a Subject Matter Expert (SME) for the Control and Operational Risk Evaluation (CORE) system, managing the governance program, including liaising with the central team, control evaluation, quality assurance, annual sign-off, compliance, and operational risk commentary.
• Act as an SME for models governance for the LOB, supporting the business in managing model risk, including inventory maintenance, usage confirmation management, and related reporting.
• Manage the User Tool and Intelligent Solutions governance program end-to-end, including quarterly Quality Assurance, annual assessment, monthly reporting, and liaising with business champions and the central team.
• Manage the Consecutive Leave program to comply with firmwide policy requirements, including applicability assessment and related reporting.
• Support the onshore team in Office of Legal Obligations (OLO) related activities, such as inventory maintenance, Quality Assurance, and annual sign-off.
• Support the India LOB lead in risk and control reporting.
• Identify automation opportunities and implement them effectively.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or equivalent experience.
• Minimum 4 years of experience in the financial services industry, with a background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business-related function/operation.

Preferred Qualifications, Capabilities, and Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of automation tools such as Alteryx, Python, Tableau, etc.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.