Job Summary : The Clinical Sales Specialist is an advanced level position with a primary focus on large hospital systems in Singapore. This role is responsible for supporting all Masimo Products and maintaining customer relationships with a variety of clinicians and other key stakeholders. This position is a proactive member of the sales team that will facilitate securing new business and growing existing business in their assigned territory.
Duties & Responsibilities:
- Utilize Masimo’s established sales process to convert competitive accounts to Masimo technology;
- Utilize CRM to track all opportunities and update on a weekly basis at a minimum;
- Conduct demonstrations (side by side) and evaluations (using ADC) for Masimo technologies;
- Conduct and assist clinical specialists with Physical Inventories as part of the sales process;
- Conduct Presentations that discuss Masimo’s value proposition;
- Drives capital products sales in assigned Masimo territory for:
- Pulse CO-Oximetry
- Rainbow
- Patient Safety Net
- Capnography
- Brain Function Monitoring
- Identify and develop working relationships with clinical thought leaders at strategic accounts to position the benefits in care processes and patients outcomes of Masimo’s wireless Pulse CO-Oximetry and Floor Monitoring solutions;
- Drives to conclusion Masimo Sensor agreements for both new conversions and renewing existing accounts;
- Actively be able to articulate information in clinical studies regarding Masimo technologies;
- Collaborates with Masimo Team Members including Corporate Accounts, IDN and Clinical Specialist, where team selling is appropriate, and provides critical information to marketing and upper management including market trends and competitive activity;
- Maintains high skill level in Strategic and Tactical selling skills;
- Organizes and conducts user seminars on the compelling needs and benefits of Pulse CO-Oximetry and Floor Monitoring, and helps clinicians minimize the quantity of sentinel events on the floors;
- Collaborates with the Clinical Team to coordinate clinical evaluations of Masimo’s Rainbow SET Pulse CO-Oximetry technology to establish for vocal, credible clinical champions (VCCCs);
- Create and maintain CRM database of key account information including key account profiles with updates on:
- current status and next steps in establishing targeted VCCCs
- list of sales opportunities with a realistic sales forecast data
- Must be able to travel and stay away overnight;
- Performs special projects as requested
Minimum & Preferred Qualifications and Experience:
Minimum Qualifications:
- At least 3+ years of solid B2B sales with a track record of exceeding quota;quota in critical care or related clinical sales experience.
- Track record of creating close client relationships and looked upon by customers as a trusted advisor
- Demonstrated, quantifiable sales ability;
- Team Player;
- Strong sense of ambition, self-motivation and self-discipline;
- Superior written and verbal communication skills and exceptional ability to lead group presentations;
- Successful history managing customer interactions, with excellent organizational and time management skills;
- Travel and overnight stays are required, as well as a valid driver’s license
Preferred Qualifications:
- Background knowledge of Hospital IT and EMR connectivity a plus;
- Background knowledge of selling in the hospital environment a plus;
- Nursing background will be a great asset
Education:
A bachelor's degree in biomedical engineering/Nursing or a related field is required.
Technical Proficiency:
- Strong understanding of medical devices, equipment, and their applications in clinical settings.
- Sales and Business Development
- Proven experience in sales, business development, or related roles within the medical device industry
Physical requirements/Work Environment
This position primarily works outside of a traditional office environment, making frequent customer contact on a daily basis. It requires frequent sitting, standing, walking and lifting (must be able to lift a minimum of 50 pounds). Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Must be able to travel extensively (both domestically and locally), so the ability to operate a motor vehicle and maintain a valid Driver’s license is required. Must have a valid Driver’s license with a driving record that meets company’s insurance requirements.
The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.
Masimo is an Equal Employment Opportunity Commission / Affirmative Action employer. We encourage Minorities, Females, Disabled and Veterans to apply.
