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Kuaishou Technology

Client solutions expert

Reposted 14 Days Ago
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In-Office
Singapore, SGP
Senior level
In-Office
Singapore, SGP
Senior level
The Client Solutions Expert manages client operations, ensuring successful campaign execution, optimization, troubleshooting, and communication. This role involves sales collaboration and leading team success.
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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

The Client Solutions Expert is the owner of successful client operations. This role works closely with both internal and external counterparts to deliver best-in-class campaign strategy services and results.

1.Work with sales and other related internal teams to make sure successful campaign execution;

2.Highly engage with client for campaign optimization and upsell opportunities;

3.Become the bridge of communication between clients and product team;

4.Help with troubleshooting with the product and R&D team when needed;

5.Monitor, analyze, and improve campaign results;

6.Communicate with clients and help strengthen our ad offerings consistently;

7.Support hashtag or influencer marketing activities as needed;

8.Potentially lead and measure the success of a team.

Job Requirements:

1、Over 5 years of service and revenue generation focused organizations;

2、Rich experiences in building strong client bond and managing clients' campaigns;

3、Experiences in delivering tech solutions with non-tech clients;

4、Strong verbal and written communication skills;

5、Fluent in oral and writing English;

6、Be able to travel domestically and internationally as needed.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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