Job Description
Are you a strategic thinker passionate about driving solution and interested in building your career in Client Operations? Client Operation is responsible for implementation and oversight of Anti-Money Laundering (AML) and related initiatives for the firm's businesses in Asia. The team work closely with business, legal, risk, compliance and audit functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm's compliance control environment.
As a Client Operations Analyst in the Client Screening Department, you will play a critical role in the successful execution of the firm's compliance mission. You will be responsible for reviewing customer demographic information, conducting searches, analyzing, and investigating alerts, and making effective decisions based on guidelines, policies, and insights. You will work across varied specialized applications and to contribute to the firm's commitment to compliance and quality.
Job Responsibilities
- Work across varied specialized applications (internal and external) as part of the escalation work queue to conduct searches, gather data, and record evidence by identifying anomalies related to political affiliations, negative media news, sanction hits, etc.
- Process alerts escalated from L1 initial review on daily basis to determine if there is a match to our clients.
- Analyze, investigate alerts, and make effective, well-grounded decisions based on standard policies, procedures, and tools.
- Validate information from internal and external sources. Connect with the LOB if required or escalate to the next level if a material hit is identified.
- Utilize cross-functional exposure for comprehensive reviews and decision making when disposing or escalating potential risks and function as a key contributor with demonstrated knowledge of BSA/AML and/or Sanctions.
- Substantiate opinions and dispositions with adequate documentation.
- Strive to maintain individual and team throughput and quality targets.
- Demonstrate strong analytical ability and critical thinking, with the ability to accurately identify issues and offer solutions.
- Exercise sound judgment and observe the highest degree of confidentiality.
Required qualifications, capabilities and skills
- Bachelor's degree in finance or other related disciplines
- Good Microsoft Office skills.
- Good verbal and written communication skills. Demonstrate ability to effectively communicate within a team environment and interact across departments.
- Self-motivated and proactive, with proven ability to work accurately and under pressure to meet deadlines.
- Ability to work independently and multi-task in a fast-paced environment.
- Flexibility and willingness to accept new assignments and challenges in a rapidly changing environment.
- Flexible to work in any shift basis business need.
- Identify opportunities for improvement and drive the implementation of initiatives and operational process changes with a focus on innovation.
- Follow and promote a strong control mindset
Preferred qualifications, capabilities, and skills
- Prior experience in the Financial Services industry with a demonstrated track-record of delivery and/or relevant experience in Compliance, KYC and Screening
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
JPMorganChase Singapore Office
One@Changi City, Changi Business Park Central 1, Singapore, 486036